Creating a Hybrid Workforce: HR’s role with big data, artificial intelligence and robotics

Creating a Hybrid Workforce: HR’s role with big data, artificial intelligence and robotics
May 17th, 2024


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This Programme is available as an InCompany Solution. For more information contact the team at [email protected]

You see that Big Data, Artificial Intelligence and Robotics are changing the workplace.

Whether you like them or not, robots are better at repetitive and dangerous work. IoT platforms can dramatically simplify supply chains. AI-systems can analyse massive amounts of data at speeds no human can dream of. 

The impact of these, and other, technologies cannot be overestimated. The World Economic Forum predicts that in the next 5 years, digital systems will displace 85 million jobs and create 97 million new ones*. 

Faced with so much change, you know that your workplace policy cannot remain the same. 

Like the smartest businesses, you have to create a tech-positive culture in which digital tools, AI and machines free up talent for higher-value tasks. A workplace where there is more time for creativity, analysis and ‘human’ customer contact. Where HR helps bring about digital transformation, rather than simply deal with its aftermath.

And as HR, you need to set the example.

Where HR automation makes sense, you need to lead the way. Become more efficient through employee scoring and self-service HR systems. Improve quality through candidate experience platforms and innovative L&D solutions.

But above all, know where to draw the line between automated and human HR. Because until further notice, most of the real talent in your business will be human. While they may like the convenience of your latest app, they may still prefer, and need, a human touch.

This programme helps you create a technology positive culture in your business.

Through a series of interactive work-sessions, you will learn how to better:

  • Get up-to-date on the latest methods to augment employees with technology.
  • Align the HR and technology roadmaps in your business.
  • Create a technology positive attitude and culture.
  • Use the latest people-tech to the benefit of your team.


The Right Programme for you

  • Experienced HR managers and executives who want better align their HR policies to the technology roadmap of their business 
  • Business leaders who want to ensure their company’s technology programmes are supported by a quality HR roadmap.

Learn, Practice and Use

After taking this programme, you will be more able to:

  • Add value to the conversation about the impact of technology on your workforce.
  • Sit down with the key stakeholders in your business to co-create a human/tech roadmap.
  • Create a company culture that embraces technology (rather than fear it).
  • Improve the performance of your team by applying the right HR-tech for your business.

Programme Modules

What will you learn and practice?

This 4-session programme is highly interactive. It introduces a practical framework for action which you will learn by applying to your own organization.


Humans vs. technology – conflict or complementary?

  • An update on the latest technology trends that will affect the way we work.
  • The impact of technology on the workforce – hype vs. reality.
  • Discussion: The good, the bad & the ugly of our technology-based future.


Start the Human/Tech conversation

  • The role of HR in shaping the Human/Tech workforce.
  • Opportunities and challenges when inserting HR in the conversation.
  • Application: Getting up-to-date on your company’s agenda for automation/digitalization.
  • Group discussion: Getting up-to-date on your company’s agenda for automation/digitalization.
  • Pushing the envelope: How can HR help to raise the bar?
  • Getting HR a seat at the technology table: how to practically start the conversation.


Connect your technology & HR roadmaps

  • The human-centered technology canvas.
  • Case: Law & Partners – how AI affects the legal profession.
  • Application: Draft a human-centered technology for your business.
  • Group discussion: Draft a human-centered technology for your business.
  • Getting practical: aligning technology stakeholders and HR.
  • Challenges and opportunities when retraining, right-sizing, moving on. 


Creating a tech positive culture

  • The need for tech positivity in the company culture.
  • Components of tech positivity: are the people willing, skilled & able to embrace technology?
  • Application: assess your company’s tech positivity.
  • Group discussion: assess your company’s tech positivity.
  • Practical barriers & opportunities for change.
  • Create a roadmap & action plan to increase tech positivity.


Applying HR Tech for a more performant human resources department  

  • How HR Tech affects human resource management – today and tomorrow.
  • Embrace technology without losing the humanity of HR.
  • Develop your personal HR tech plan.


To truly tailor your experience and ensure you’ll get the maximum value of any new insights, the programme’s content will be reinforced with two self-assessments:
•    Before the first programme session, you’ll evaluate how your business manages human/tech dilemma today.
•    At the end of the programme, you’ll describe how you would like your company to operate in the future.
Combined with the contents of the programme, these two measurements give you a first starting point to measurably start augmenting the performance of your human workforce through technology.


  • For those interested, two optional implementation reviews can be organized to discuss progress and longer-term achievements (which can be part of a third measurement that compares your desired future with your current reality).  
  • MCE experts can provide personalized coaching to help you apply the insights and frameworks from the programme in your business.  
  • A customized version of the programme can be delivered to inspire your HR teams or help them develop and implement your human/tech programmes.
  • In case you want truly in-depth support, our specialists and trusted partners are available to provide hands-on assistance in aligning your HR and Technology programmes and develop a tech positive culture.


“ It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany


“ Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany


“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President, Logic S.p.A., Italy


“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark



What time does the programme start and finish?
MCE programmes start at 9:00 and finish at 17:00. Lunch is a 1-hour break and there are two coffee breaks too. On the last day, the programme finishes at 16:30 as we know a lot of people have to catch planes and trains.

What should I wear (dress code) when participating in an MCE Programme?
Most participants wear Business Casual clothes. A formal business suit is not necessary.

Are there MCE approved/recommended hotels?
Yes, each programme has recommended hotels that have the best rates. We include details of these hotels in your registration pack.

Are meals included? I don’t eat certain food. Can I order special meals?
Lunch is provided every day and we always organize a buffet so you have a good choice of foods to cater for different needs.

Are there evening activities?
Your evenings are free, although there some exceptions (e.g. On the MCE Leadership Development Programme there is an activity on day 3)

Is there a free Wi-Fi?
For programmes at MCE in Brussels, there is free Wi-Fi throughout the building. For other locations, the services can vary, but in most locations we have organized free Wi-Fi.

What level of English do I need to take part in an MCE Programme?
MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and network with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.

Will I get a certificate at the end of the programme?
Yes, a certificate of attendance is provided to you upon successful completion of the programme.


Are MCE programmes certified by an official body/organization?
10 of MCE’s top selling programmes are approved by Project Management Institute and you can find more information on these programmes here.

What is the MCE approach to learning and development?
All of MCE’s Open Enrolment programmes are based on MCE’s FEEL-THINK-DO and 70-20-10 principles to enable effective learning transfer.

Who designs MCE programmes?
Our Portfolio team together with the core MCE Senior Associates design all of our programmes based on the ROPES model.

Are MCE’s Programmes practical?
MCE’s programmes are all designed to allow to practice what you have learnt. So you will have lots of time to practice, practice and practice.



Are VAT rates included in the price?
The price advertised in this page is VAT excluded and applicable to clients and companies legally based in the European Union.

All clients outside the European Union (EU), e.g. Middle East, Africa, Asia and America, are exempt from VAT rates. For them, the price advertised here is the final price to be paid.

  • One exception: Training Programmes in France. All clients (inside or outside the European Union) following training programmes in France are liable to 20% VAT rates in all cases.

When are VAT rates applicable to me?
In the case of clients and companies legally based in the European Union, VAT rates will be added to the price in the following cases:

  • If the client is a natural person (B2C) without a VAT number. 21% VAT applicable.
  • If the training programmes runs in France: 20% VAT applicable.
    • Also applicable to clients outside the European Union (EU)
    • Except when
      • The client is VAT-exempt
  • If the client is legally registered in Belgium (independent from where in Europe the training programme is followed): 21% VAT applicable.
    • Except when:
      • The client attend the training programme in France: 20% VAT applicable instead.
      • The client is VAT-exempt
    • If the client does not provide a corporate VAT number or does not have any VAT number: 21% VAT applicable (Only applicable to clients in the EU).

I don’t have approval from my finance team yet, can I make a tentative registration?
Yes, simply contact us and we will hold a place for you.

Is hotel accommodation included in the programme fee?
No, participants are expected to arrange their own accommodation and travel. The Programme fee covers the programme attendance, materials, lunches & refreshments.

Does MCE give discounts or grants for individual registrations?
MCE works mostly with companies and organizations and we can provide corporate deals for group bookings or preferred supplier deals. If you would like to discuss a corporate deal, we will be happy to talk to you.

Can I pay with my corporate credit card?
Yes, you can. We accept VISA, Mastercard and Amex.

Does MCE have corporate deals/frameworks available?
Yes, we have. Please contact us for more information.

Can I cancel or change my booking free-of-charge?
At MCE, we understand that business people have commitments and changes do happen. So you can cancel or change your registration up to 21 days before the programme starts without any fees or charges. After that date, you will need to pay full fees, but you are allowed to transfer once to a new programme date.


The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!


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