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Training Programmes  >  Develop Your Skills  >  Leading Self  >

Communicating Up, Down and Across the Organization

Become a strong, passionate, and effective communicator with your colleagues, managers and senior management.

See dates & locations

The Key Issues

How to communicate with colleagues at work is an essential skill. It can happen at a moment’s notice that you need to pitch a new idea to senior managers, influence your colleagues to support your proposal, or inspire direct reports to make a change.
 
Are you prepared to communicate with anyone in your organization? Do you know how to analyse your audience? Can you frame your message so that people feel connected to you? To connect with many types of people while showing confidence, credibility and trustworthiness requires specific tools and strategies.

Communication skills

Motivating your team

Building self-confidence

Key Competences​

Influencing
skills

Developing your message

Building trust & credibility

The Right Programme for You

You want and need to be a professional,clear and effective communicator with your colleagues, boss and senior management. This programme gives you the skills you need in today’s business world.

  • Business Professionals
Specialists, engineers, chemists, technical staff, logistics, commercial positions, project managers etc
  • New Managers
Managers of teams including team leaders with up to 3 years' experience in this role
  • Managers
Managers of teams and departments with more than 3 years' experience in this role
  • Senior Managers
Managers of managers, countries, divisions, regions companies with more than 10 years of senior management experience

Highlights

A practical, hands-on and business focused programme with lots of role plays and real business situations.

Learn to communicate with all levels of the organization including senior management and peers.

Learn, Practice and Use

  • Analyse your audiences and different possible situations in advance
  • Create simple processes to adapt your message to specific audiences
  • Apply clear strategies to influence and motivate others throughout the organization
  • Understand how communication can impact how much influence you have
  • Exhibit a strong sense of self-confidence with your peers, direct reports and managers
  • Practice skills for delivering messages that are clear, professional and effective
  • Use different presentation formats to motivate, influence and inform
  • Identify the best uses of communication technologies available today
  • Develop messages that speak both to the mind and the heart
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Communicating Up, Down and Across the Organization is 2-day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Five Programme Modules

1 | Putting the Best “You” Forward

  • Exhibit a strong sense of confidence and external image.
  • Create and maintain credibility and trust with others.
  • Apply strategies to build rapport with colleagues.

2 | Targeting Your Message to the Audience

  • Analyze an audience to create messages that address listeners’ specific needs.
  • Assess and speak to others’ organizational positions, roles, and responsibilities.

3 | Targeting Your Message to the Situation

  • Create multidimensional messages that speak to both the mind and the heart of listeners.
  • Choose the most appropriate communication channel to be effective in various work situations.
  • Assess and plan effective messaging in teams and groups when up, down, and across members are all present.

4 | Framing the Message

  • Apply message-framing strategies to create an open and responsive communication environment.
  • Assess influencing preferences and situational needs to impact personal persuasive ability.
  • Practice skills for delivering messages that promote clear and productive communication.

5 | Motivating and Influencing Throughout the Organization

  • Build productivity by applying up, down, and across motivational communication strategies.
  • Evaluate and practice various motivational, informative, and influencing presentation formats.
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CONTACT US FOR MORE INFO

Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Upcoming Programmes

Choose your preferred learning solution

Face-to-Face
2 days
€1,995
  • SEE DATES

Date
City
Location
Information
14 Jul – 15 Jul 2025
Vienna
Radisson Blu Style Vienna
Guaranteed to Run
REGISTER
29 Sep – 30 Sep 2025
Frankfurt
City Centre
REGISTER
27 Oct – 28 Oct 2025
Brussels
City Centre
REGISTER
24 Nov – 25 Nov 2025
Amsterdam
Radisson Blu Hotel Amsterdam City Center
REGISTER
24 Nov – 25 Nov 2025
Belgrade
City Centre
REGISTER

Live Online
4 sessions
€1,995
  • SEE DATES

Date
Sessions
Information
17 Nov – 18 Nov 2025
4 Sessions
17 Nov, 09:00 – 12:00CET
17 Nov, 14:00 – 17:00CET
18 Nov, 09:00 – 12:00CET
18 Nov, 14:00 – 17:00CET
REGISTER

In-Company
This programme is available as an In-Company solution for your teams.
  • CONTACT US

Contact Us

Get in touch with the MCE team to learn more about implementing this programme for your team.

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  • SEE DATES

  • SEE DATES

  • CONTACT US

Date
City
Location
Information
14 Jul – 15 Jul 2025
Vienna
Radisson Blu Style Vienna
Guaranteed to Run
REGISTER
29 Sep – 30 Sep 2025
Frankfurt
City Centre
REGISTER
27 Oct – 28 Oct 2025
Brussels
City Centre
REGISTER
24 Nov – 25 Nov 2025
Amsterdam
Radisson Blu Hotel Amsterdam City Center
REGISTER
24 Nov – 25 Nov 2025
Belgrade
City Centre
REGISTER

Date
Sessions
Information
17 Nov – 18 Nov 2025
4 Sessions
17 Nov, 09:00 – 12:00CET
17 Nov, 14:00 – 17:00CET
18 Nov, 09:00 – 12:00CET
18 Nov, 14:00 – 17:00CET
REGISTER

Contact Us

Get in touch with the MCE team to learn more about implementing this programme for your team.

Contact Us - Inco Request
I am interested in training for *
Checkboxes
Checkboxes

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

Other MCE Recommended Programmes

Communicating Up,
Down and Across
the Organization

  • 2 Days In Person
  • 4 Sessions Online
  • Available In Company
  • SEE MORE
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How to Communicate
with Diplomacy,
Tact and Credibility

  • 2 Days In Person
  • 4 Sessions Online
  • Available In Company
  • SEE MORE
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Essentials of Conflict Management

  • 2 Days In Person
  • Available In Company
  • SEE MORE
    SEE MORE

The MCE Team is ready to
answer your questions

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