OTC: Fundamentals of Consumer Self Healthcare and Communications

OTC: Fundamentals of Consumer Self Healthcare and Communications
November 19th, 2024

Overview

Learn more

This Programme is available as an InCompany Solution. For more information contact the team at [email protected]

A growing group of consumers and patients are taking responsibility for the management of their own health. Local and national authorities are endorsing this patient empowerment and its direct impact on lessening the burden on the National Health Systems.  As a result, companies are keen to win and gain market share in suitable and dynamic market segments.

It is no surprise, OTC (Over-the-Counter) is on the rise.

As a direct result, consumer SELF Healthcare is attracting a lot of interest from many different players: from Pharma to the Non-Healthcare Consumer Product Industry.  Companies see the potential and are keen to develop these markets. It is also no surprise that consumer marketing is the big question that needs to be answered. 
OTCs comprise a broad range of self-care products to treat, to relieve, to prevent and to diagnose health issues. OTCs comprise medicines, and also switches, medical devices, food supplements, naturals and phytos, derma cosmetics etc. Examples include: nasal sprays for hay fever, creams for eczema , heart rate monitors, vitamin pills etc.

What does it mean to market OTCs to consumers?  What should be the indication? What should be the positioning?  Where is the competitive spot with attractive claims and profitability? How to win in communication in modern media times? How to decide on distribution and supply? What would be the best pricing and packaging?  What investments  are needed? Can you make a line extension to an existing brand? Can you make a switch? Can you engage HCP? 
 

The Right Programme for you

As marketing manager, medical or regulatory manager, product manager or sales manager, you need to make the right analysis and decisions to come up with the tools  for your organization to focus on your target consumers and develop your business in the most efficient and effective way. This programme is ideal for: Business Managers, Marketing Managers and Executives responsible for or contributing to corporate strategy  and  responsible for its implementation within their departments.

Participants typically have more then 6 years of professional experience.
 

Learn, Practice and Use

After participating in this programme, you will be able to better support the development and implementation of your company’s OTC business strategy towards the end consumers:

  • Understand the consumer healthcare trends
  • Identify suitable strategies for consumer healthcare products
  • Shape winning positioning 
  • Select the appropriate marketing mix  
  • Engage target consumers 
  • Plan effective communication to target consumers, distributors, endorsers
  • Plan effective action plan to harness success

During the programme you will:

  • Network and learn with a diverse group of peers from different companies and countries
  • Develop a personalised action plan that you will take back with you to your job
  • Learn and practise these new skills using case studies, real examples and role plays over 5 interactive and challenging days

Programme Modules

What will you learn and practice?

The MCE “Fundamentals of Consumer Self Health Care and Communications” is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Programme Outline:

To guide you through the main issues and factors you need to know and to consider when you will build and implement a Consumer Health business:

I.    Global trends in Consumer Health 

  • Demographics, technology, health economics
  • Shift to self care management , prevention, treatment, relief  
  • Multiple examples of patient and consumer empowerment 

II.    Consumer Marketing,  a holistic approach 

       The elements of the new  marketing way 

  • Market and consumer segmentation
  • Positioning 
  • Creative  approach
  • Media selection
  • Connection with excellence in  medical, regulatory, supply , sales, trade, distribution, 
  • Best practices from around the world

       Must Haves

  • Consumer engagement based on  insights 
  • Importance of branding and communication  
  • Return on investment , allocation of budgets, KPI’s 
  • Role of pharmacist 
  • Role of physician 
  • Regulatory landscape 
  • Distribution landscape 

   III.     From Planning to Action
 

       Case study 
 

Testimonials

“ It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany

 

“ Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

 

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President, Logic S.p.A., Italy

 

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

FAQ

ABOUT MCE’s OPEN ENROLMENT PROGRAMMES

What time does the programme start and finish?
MCE programmes start at 9:00 and finish at 17:00. Lunch is a 1-hour break and there are two coffee breaks too. On the last day, the programme finishes at 16:30 as we know a lot of people have to catch planes and trains.

What should I wear (dress code) when participating in an MCE Programme?
Most participants wear Business Casual clothes. A formal business suit is not necessary.

Are there MCE approved/recommended hotels?
Yes, each programme has recommended hotels that have the best rates. We include details of these hotels in your registration pack.

Are meals included? I don’t eat certain food. Can I order special meals?
Lunch is provided every day and we always organize a buffet so you have a good choice of foods to cater for different needs.

Are there evening activities?
Your evenings are free, although there some exceptions (e.g. On the MCE Leadership Development Programme there is an activity on day 3)

Is there a free Wi-Fi?
For programmes at MCE in Brussels, there is free Wi-Fi throughout the building. For other locations, the services can vary, but in most locations we have organized free Wi-Fi.

What level of English do I need to take part in an MCE Programme?
MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and network with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.

Will I get a certificate at the end of the programme?
Yes, a certificate of attendance is provided to you upon successful completion of the programme.


CONTENT OF MCE’S OPEN ENROLMENT PROGRAMMES

Are MCE programmes certified by an official body/organization?
10 of MCE’s top selling programmes are approved by Project Management Institute and you can find more information on these programmes here.

What is the MCE approach to learning and development?
All of MCE’s Open Enrolment programmes are based on MCE’s FEEL-THINK-DO and 70-20-10 principles to enable effective learning transfer.

Who designs MCE programmes?
Our Portfolio team together with the core MCE Senior Associates design all of our programmes based on the ROPES model.

Are MCE’s Programmes practical?
MCE’s programmes are all designed to allow to practice what you have learnt. So you will have lots of time to practice, practice and practice.

 

REGISTRATIONS, PAYMENTS AND FEES

Are VAT rates included in the price?
The price advertised in this page is VAT excluded and applicable to clients and companies legally based in the European Union.

All clients outside the European Union (EU), e.g. Middle East, Africa, Asia and America, are exempt from VAT rates. For them, the price advertised here is the final price to be paid.

  • One exception: Training Programmes in France. All clients (inside or outside the European Union) following training programmes in France are liable to 20% VAT rates in all cases.

When are VAT rates applicable to me?
In the case of clients and companies legally based in the European Union, VAT rates will be added to the price in the following cases:

  • If the client is a natural person (B2C) without a VAT number. 21% VAT applicable.
  • If the training programmes runs in France: 20% VAT applicable.
    • Also applicable to clients outside the European Union (EU)
    • Except when
      • The client is VAT-exempt
  • If the client is legally registered in Belgium (independent from where in Europe the training programme is followed): 21% VAT applicable.
    • Except when:
      • The client attend the training programme in France: 20% VAT applicable instead.
      • The client is VAT-exempt
    • If the client does not provide a corporate VAT number or does not have any VAT number: 21% VAT applicable (Only applicable to clients in the EU).

I don’t have approval from my finance team yet, can I make a tentative registration?
Yes, simply contact us and we will hold a place for you.

Is hotel accommodation included in the programme fee?
No, participants are expected to arrange their own accommodation and travel. The Programme fee covers the programme attendance, materials, lunches & refreshments.

Does MCE give discounts or grants for individual registrations?
MCE works mostly with companies and organizations and we can provide corporate deals for group bookings or preferred supplier deals. If you would like to discuss a corporate deal, we will be happy to talk to you.

Can I pay with my corporate credit card?
Yes, you can. We accept VISA, Mastercard and Amex.

Does MCE have corporate deals/frameworks available?
Yes, we have. Please contact us for more information.

Can I cancel or change my booking free-of-charge?
At MCE, we understand that business people have commitments and changes do happen. So you can cancel or change your registration up to 21 days before the programme starts without any fees or charges. After that date, you will need to pay full fees, but you are allowed to transfer once to a new programme date.

 

The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!

http://phone+3225432120

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