Overview
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Gain the essential skills to motivate teams, grow your emotional intelligence, delegate effectively, manage conflict professionally, and master key project management techniques to excel in your management role today
HIGHLIGHTS:
• Determine your own personal style profile and gain insights
• into the strengths and limitations of your profile.
• Identify and build on the strengths of your team's culture.
• Develop a specific personal plan for applying what you learn.
• Get the key project management skills you need as a manager today in just 2 days.
• Learn processes, use tools, manage stakeholders and get your projects done on time and on budget.
KEY COMPETENCES:
• Motivation, delegation and giving feedback
• Emotional intelligence
• Ethical leadership
• Stakeholder management
• Using key PM tools
• Managing resources & costs
The Right Programme for you
You are a team leader or manager whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals. You need to run projects as part of your role, but you do not have any project management training.
• Business Professionals
• Managers
Learn, Practice and Use
• Motivate every member of your team—even if they are very different
• Resolve conflict more effectively in a wide variety of situations
• Get more done by using the best delegation techniques for each situation
• Turn difficult people and poor performers into team players
• Win the cooperation and trust from people in your organization
• Learn the difference between projects and operations
• Understand What AI is and how it’s already part of your work and personal life
• Increase your awareness of the future possibilities of generative AI
• Explore the potential impact of AI on your organization—both pro and con
• Increase your credibility with data-driven decisions and skill development plans
• Explore AI: The potential rewards, pitfalls and the crucial need for ethics and governance
• Craft a vision for the future and begin building your own AI Action Plan
Programme Modules
What will you learn and practice?
Managing People & Projects is a highly interactive programme with exercises and role plays.
1 – The Experience of Being a Manager
•How to get people to want to do what they’re supposed to do
•Specific challenges you face when motivating others
2 – Values
•Values and their impact on work life
•How values can have productive and nonproductive results
•Identify value conflicts in yourself and in others
3 – Personal Styles
•Determine your own personal style profile
•Gain insight into the strengths and limitations of your profile
•Use behavioural clues to determine others’ personal styles
•How to work more effectively with other personal profiles
4 – Motivation
•Employee motivation factors and their impact on behaviours and work settings
•How to tailor your motivational efforts to individual employees and different situations
5 – Listening, Body Language, Giving Feedback, and Dealing with Difficult People
•Use active listening to gain information and understand employees’ perspectives
•Effectively apply positive and corrective feedback
•Use appropriate values alignment when dealing with difficult employees
6 – Conflict Management
•The dimensions of conflict resolution
•Identify your own preferred conflict-resolution styles for better conflict management
•Use different conflict resolution styles in different situations
7 – Delegation
•Different delegation styles: How and when to use them
•Determine the appropriate delegation style for employees and situations
8 – Understanding Organizational Culture and Subculture
•The impact of organizational culture and subculture and “cultural blinders”
•Explore the assumptions that impact your team’s thinking and actions
•Identify and build on the strengths of your team’s culture
9 – Emotional Intelligence
•The components of emotional intelligence
•Gain an honest and accurate assessment of yourself
•Develop an improvement strategy
10 – Ethical Leadership
•Identify your group’s values
•Your vision for ethical leadership
11 – Action Planning
•Develop a specific plan for applying what you’ve learned back on the job
•Identify people who can support your action plans
12– Getting Your Hands Around Project Management
•Distinguish Between a Project and Operations
•Recognise the Factors That Contribute to Project Success or Failure
•Identify the Framework for Project Management
13 – Getting It Off the Ground
•Recognise the Value of Knowing Why/How a Project Is Important to the Organization and to You
•Explain the Elements of a Charter and Its Relevance to Initiating a Project
•Identify Stakeholders and Their Roles on a Project
14 – Planning the Work
•Apply Techniques to Define the Work to Be Done
•Identify and Apply Techniques to Estimate Needed Resources, Cost, and Hours for the Project
•Apply Techniques to Schedule the Project
•Identify Roles and Responsibilities for the Project
•Plan for Potential Risks to the Project
15 – Working the Plan
•Build an Effective Status Report
•Recognise the Types and Purposes of Meetings
•Identify Action Items and Issues
•Recognise the Importance of Managing Change
16 – Putting It to Bed
•Contribute to the Lessons Learned Database
•Identify the Project Records and Files That Must Be Archived for Historical Purposes
•Describe a Project Closure Checklist
Testimonials
“ It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”
Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany
“ Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”
Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany
“Very interesting topics, international and multicultural environment. Very professional coach.”
Alessandro Foresio, Vice President, Logic S.p.A., Italy
“The subjects covered were extremely relevant and gave input to my personal development.”
Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark
FAQ
ABOUT MCE’s OPEN ENROLMENT PROGRAMMES
What time does the programme start and finish?
MCE programmes start at 9:00 and finish at 17:00. Lunch is a 1-hour break and there are two coffee breaks too. On the last day, the programme finishes at 16:30 as we know a lot of people have to catch planes and trains.
What should I wear (dress code) when participating in an MCE Programme?
Most participants wear Business Casual clothes. A formal business suit is not necessary.
Are there MCE approved/recommended hotels?
Yes, each programme has recommended hotels that have the best rates. We include details of these hotels in your registration pack.
Are meals included? I don’t eat certain food. Can I order special meals?
Lunch is provided every day and we always organize a buffet so you have a good choice of foods to cater for different needs.
Are there evening activities?
Your evenings are free, although there some exceptions (e.g. On the MCE Leadership Development Programme there is an activity on day 3)
Is there a free Wi-Fi?
For programmes at MCE in Brussels, there is free Wi-Fi throughout the building. For other locations, the services can vary, but in most locations we have organized free Wi-Fi.
What level of English do I need to take part in an MCE Programme?
MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and network with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.
Will I get a certificate at the end of the programme?
Yes, a certificate of attendance is provided to you upon successful completion of the programme.
CONTENT OF MCE’S OPEN ENROLMENT PROGRAMMES
Are MCE programmes certified by an official body/organization?
10 of MCE’s top selling programmes are approved by Project Management Institute and you can find more information on these programmes here.
What is the MCE approach to learning and development?
All of MCE’s Open Enrolment programmes are based on MCE’s FEEL-THINK-DO and 70-20-10 principles to enable effective learning transfer.
Who designs MCE programmes?
Our Portfolio team together with the core MCE Senior Associates design all of our programmes based on the ROPES model.
Are MCE’s Programmes practical?
MCE’s programmes are all designed to allow to practice what you have learnt. So you will have lots of time to practice, practice and practice.
REGISTRATIONS, PAYMENTS AND FEES
Are VAT rates included in the price?
The price advertised in this page is VAT excluded and applicable to clients and companies legally based in the European Union.
All clients outside the European Union (EU), e.g. Middle East, Africa, Asia and America, are exempt from VAT rates. For them, the price advertised here is the final price to be paid.
- One exception: Training Programmes in France. All clients (inside or outside the European Union) following training programmes in France are liable to 20% VAT rates in all cases.
When are VAT rates applicable to me?
In the case of clients and companies legally based in the European Union, VAT rates will be added to the price in the following cases:
- If the client is a natural person (B2C) without a VAT number. 21% VAT applicable.
- If the training programmes runs in France: 20% VAT applicable.
- Also applicable to clients outside the European Union (EU)
- Except when
- The client is VAT-exempt
- If the client is legally registered in Belgium (independent from where in Europe the training programme is followed): 21% VAT applicable.
- Except when:
- The client attend the training programme in France: 20% VAT applicable instead.
- The client is VAT-exempt
- If the client does not provide a corporate VAT number or does not have any VAT number: 21% VAT applicable (Only applicable to clients in the EU).
- Except when:
I don’t have approval from my finance team yet, can I make a tentative registration?
Yes, simply contact us and we will hold a place for you.
Is hotel accommodation included in the programme fee?
No, participants are expected to arrange their own accommodation and travel. The Programme fee covers the programme attendance, materials, lunches & refreshments.
Does MCE give discounts or grants for individual registrations?
MCE works mostly with companies and organizations and we can provide corporate deals for group bookings or preferred supplier deals. If you would like to discuss a corporate deal, we will be happy to talk to you.
Can I pay with my corporate credit card?
Yes, you can. We accept VISA, Mastercard and Amex.
Does MCE have corporate deals/frameworks available?
Yes, we have. Please contact us for more information.
Can I cancel or change my booking free-of-charge?
At MCE, we understand that business people have commitments and changes do happen. So you can cancel or change your registration up to 21 days before the programme starts without any fees or charges. After that date, you will need to pay full fees, but you are allowed to transfer once to a new programme date.
The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!