Managing People & Time

Learn to motivate your team with emotional intelligence, delegate tasks, and manage conflicts. Also learn to improve your productivity, manage stress, and discover the most effective time management techniques to achieve your goals.


Module 1 (3 Days)
Successfully Managing People

Key Competencies

  • Motivation, delegation and giving feedback
  • Managing conflicts
  • People management skills
  • Emotional intelligence
  • Ethical leadership

Learn, Practice and Use

  • Motivate every member of your team—even if they are very different
  • Adjust your management and personal style to the needs of different situations
  • Resolve conflict more effectively in a wide variety of situations
  • Get more done by using the best delegation techniques for each situation
  • Turn difficult people and poor performers into team players
  • Win the cooperation and trust from people in your organization
  • Increase your confidence, management skills, and personal and professional satisfaction in your job by managing people successfully
  • Use positive and corrective feedback to turn problem employees around and maximize productivity

Full Module details

The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others


  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others

Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioural clues to determine others’ personal styles
  • How to work more effectively with other personal profiles


  • Employee motivation factors and their impact on behaviours and work settings
  • How to tailor your motivational efforts to individual employees and different situations

Listening, Body Language, Giving Feedback, and Dealing with Difficult People

  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

Conflict Management

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations


  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

Module 2 (2 Days)
Essentials of Time Management

Key Competencies

  • Personal efficiency
  • Focus and concentration
  • Multitasking strategies
  • Time management
  • Managing priorities
  • Managing stress

Learn, Practice and Use

  • Set and accomplish realistic and achievable goals for your work
  • Create priorities and establish realistic boundaries
  • Recognize and deal with your time-wasting actions and tasks
  • Improve your concentration and efficiency overall
  • Break indecision and procrastination habits that everyone has
  • Use technology to help manage your time and results
  • Create and recharge your positive energy – that is very important for everyone
  • Shift your focus from managing time to managing yourself
  • Learn how to use a robust planning process to analyse and review plans
  • Set clear expectations with colleagues, customers and your boss

Full Module details

Time Management Is Self Management

  • Shift Focus from Managing Time to Managing Self
  • Identify Typical Time Wasters
  • Identify Personal Strengths and Development Opportunities to Control Time

Planning for Success

  • Define Goals Based on Your Role
  • Establish Important and Valid Priorities
  • Create a Realistic and Productive Schedule
  • Use a Robust Planning Process to Analyse and Review Plans

When “They” Cause the Problem

  • Attend Meetings with Purpose and Add Value
  • Set Clear Expectations with Colleagues, Customers, and Your Boss
  • Manage Interruptions from Others

Concentration, Focus and Organization

  • Build both Productivity and Efficiency
  • Re-evaluate Multitasking Strategies
  • Overcome Procrastination
  • Manage Technological Distractions

Creating Boundaries and Balance

  • Prioritize and Choose Activities to Balance Life and Work
  • Create Your Own “No” Script

Dates & Locations

29 Jan – 2 Feb (Brussels)                                            Industrious Brussels
12 Feb – 16 Feb (London)
4 Mar – 8 Mar (Frankfurt)
13 May – 17 May (Vienna)
5 Aug – 9 Aug (Prague)


5 Day(s)



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