Management & Critical Thinking

Enhance your management abilities by learning key skills such as motivation, delegation, and a comprehensive understanding of finance. You will also sharpen your critical thinking skills to be a more effective business manager.

Module 1 (2 Days)
Essentials of Management

Key Competencies

  • Becoming a great manager
  • Delegation strategies
  • Coaching skills
  • Communication skills
  • Motivating your team
  • Performance management

Learn, Practice and Use

  • Understand your management roles and responsibilities
  • Improve communication with your team & set expectations for you and your direct reports
  • Adapt your management style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance
  • Recognize different types of work conversations
  • Define the goals of performance management
  • Understanding and using the conversational triangle in your management role
  • Practice delegation discussion in role plays
  • Share your knowledge and challenges with your peers and MCE’s highly experienced faculty



Full Module details

Defining Your Role as a Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management

Module 3: Communication: Conducting Effective Work Conversations

  • Describe the importance of communication to effective management.
  • Recognizing the qualities of effective communication.
  • Understanding the process of communication and the barriers that can derail it.
  • Recognizing different types of work conversations.
  • Identifying the two key conversation skills.
  • Understanding and utilizing the conversational triangle

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviours in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Utilizing managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Identify the importance of, and the barriers to, effective delegation
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Identifying the phases of effective delegation
  • Practicing delegation discussion

Module 2 (2 Days)
Critical Thinking

Key Competencies

  • Critical thinking skills
  • Flexible mind-set
  • Understand thinking styles
  • Analytical & innovate thinking
  • Action planning using data
  • Drawing conclusions

Learn, Practice and Use

  • Explore real-world examples of why critical thinking is so important in business
  • Learn to use critical thinking skills when making business decisions
  • Choose the right techniques to recognize assumptions, evaluate arguments and draw the right conclusions
  • Discover 7 ways to spot a weak argument
  • Know how to translate an abstract idea into something tangible
  • Identify 8 barriers to effective critical thinking
  • Minimize the impact of job pressures on your thinking processes
  • React with curiosity instead of emotion
  • Get a roadmap for developing your critical thinking skills in your role

Full Module details

Recognising the Value of Using Critical Thinking in Business

  • Defining critical thinking
  • Characteristics of effective critical thinkers
  • The role of critical thinking in meeting business challenges

A Critical Thinking Process

  • Using a framework to relate critical thinking to business challenges
  • Describing critical thinking using the RED (Recognise assumptions, Evaluate arguments, Draw conclusions) Model
  • Positioning the RED Model within a critical thinking framework

Obtaining Feedback on Your Critical Thinking Skills

  • Recognising the value of gaining insight into one’s critical thinking skills
  • Relating critical thinking skills to other business skills
  • Uses for the “My Thinking Styles” assessment
  • “My Thinking Styles” Development Report
  • Your personal “Thinking Styles” Development Report

A Context for Critical Thinking

  • Identifying personal situations where critical thinking has been and could be used
  • Selecting techniques for using critical thinking skills and the RED model
  • Relating insight from your “Thinking Styles” report and feedback to a personal critical thinking situation

Applying Critical Thinking Tools and Skills in Business Situations

  • Practising using critical thinking skills and techniques in a real business situation
  • Initial action plan for development of critical thinking skills

Dates & Locations

5 Feb – 8 Feb (Geneva)
                                               Hotel Warwick Geneva
22 Apr – 25 Apr (Prague) 
3 Jun – 6 Jun (Amsterdam)


4 Day(s)



Flyer Download