How to interact with others to get things done!

We all know, that as leaders we must be effective communicators. We’ve all heard or read or even been in training sessions that talk about being an Interpersonal Champion, that these interpersonal skills are the most important in order to be effective in our roles.

And yet, at every turn we seem to be faced with miscommunications,conflict or even flat out resistance! So what do we do…how do we become more effective at interpersonal communication? And while we’re at it, what do the terms Interpersonal Skills and Effective Communication actually mean anyway?

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