Digital is impacting your company’s strategy.
One of the consequences of the current pandemic is that organizations have to accelerate their business transformation if they want to even maintain their business in the mid and longer-term. The situation has highlighted “digital” as the critical engine for businesses to continue and solidify their operations in many many new ways.
Digital is not just about technology. It impacts all parts of your business – the customer experience, your overall strategy, your value propositions, and the way your people work.
Business adaptation in uncertain and digital times takes a lot more than simply realigning business processes or integrating the latest technologies. Brand new strategies, business models, augmented customer centricity, new governance, open collaboration, and new leadership become critical for businesses to move forward in these fast-changing times.
AI technologies like ChatGPT, AI photos, and AI in business are widely discussed, along with associated risks. It is not enough anymore to know AI exists, but you need to understand how you can use it in your role and organization.
Which areas of the company can use AI effectively? What are the risks? What are the ethical and moral implications? What are the benefits?
Learn more with MCE training programmes specially designed to help you overtake these challenges.
Digital Transformation Training Programmes
Introduction to Business Transformation and Digital Strategies
Reimagine your business in the third digital decade.
Business adaptation to digital times goes far beyond the adoption of the latest technologies, digitization of processes or new ways to interact with market audiences. After two decades in the new millennium that were very much about how people interact and operate in new ways, the time is now about putting digital to the core of all business strategies and practices, in a global holistic approach, for businesses to survive and thrive in new times.
Customer Experience in New Digital Times
Put Customers at the Core of Everything and Engage in New Ways.
Interactions between businesses and customers have drastically changed since the emergence of digital technologies and channels, social media, and smart phones. Every client has more choice and undoubtedly more individual power. Consequently, it’s no longer the businesses alone who define their value and the rules of the game. These are now developed with customers.
Business Strategies in New Digital Times
Reinvent Your Business Boundaries, Rethink Your Market Space.
In times when most industries are being disrupted by technologies and new kinds of competition, organisations need to refresh and reinvent quicker their business model. This includes changing the way they view the competition and rethinking their interactions with customers, current rivals and partners. Business history shows those who fail to embrace quick bold moves face the risk to rapidly lose value in well-established and eroding markets where high competition prevails.
Value Propositions in New Digital Times
Design & Test Relevant Product Value with Digital at the Core.
In times of extreme competition and noise, designing innovative products and solutions that appeal to your customers needs and wishes is more important than ever. While it is a cornerstone for success, it might be not be enough on its own to sustain your business. To be successful. you need to go far beyond products and look at services, packaged value into subscription models, cloud based value, platform and ecosystem based models.
