Enhance your management abilities by learning key skills such as motivation, delegation, and a comprehensive understanding of finance. You will also sharpen your critical thinking skills to be a more effective business manager.
Module 1 (2 Days)
Essentials of Management
Key Competencies
- Becoming a great manager
- Delegation strategies
- Coaching skills
- Communication skills
- Motivating your team
- Performance management
Learn, Practice and Use
- Understand your management roles and responsibilities
- Improve communication with your team & set expectations for you and your direct reports
- Adapt your management style to meet the needs of individual team members
- Communicate organizational goals that get results
- Apply delegation strategies to increase productivity and motivation
- Use effective coaching techniques to maximize your team’s performance
- Recognize different types of work conversations
- Define the goals of performance management
- Understanding and using the conversational triangle in your management role
- Practice delegation discussion in role plays
- Share your knowledge and challenges with your peers and MCE’s highly experienced faculty
Full Module details
Defining Your Role as a Manager
- Discovering the qualities and abilities required for effective management
- Identifying the roles and responsibilities managers perform
- Exploring the contextual issues and challenges that new managers face today
Continuous Performance Management
- Defining the goal of performance management
- Identifying the process and challenges
- Practicing the skills of performance management
Module 3: Communication: Conducting Effective Work Conversations
- Describe the importance of communication to effective management.
- Recognizing the qualities of effective communication.
- Understanding the process of communication and the barriers that can derail it.
- Recognizing different types of work conversations.
- Identifying the two key conversation skills.
- Understanding and utilizing the conversational triangle
Coaching for Performance
- Identifying the importance of and requirements for coaching
- Learning the micro-skills of effective coaching
- Confronting problem behaviours in a tactful manner
- Using the AMA Guide to manage a coaching discussion
- Differentiating between coaching and disciplining
Building a Motivational Climate
- Recognizing the manager’s role in employee motivation
- Exploring important elements of the motivational process
- Utilizing managerial practices for building a motivational climate
Delegating for Growth and Development
- Describing the types of delegation that managers can engage in
- Identify the importance of, and the barriers to, effective delegation
- Assessing your current delegation practices and their challenges
- Recognizing what can and can’t be delegated
- Identifying the phases of effective delegation
- Practicing delegation discussion
Module 2 (2 Days)
Critical Thinking
Key Competencies
- Critical thinking skills
- Flexible mind-set
- Understand thinking styles
- Analytical & innovate thinking
- Action planning using data
- Drawing conclusions
Learn, Practice and Use
- Explore real-world examples of why critical thinking is so important in business
- Learn to use critical thinking skills when making business decisions
- Choose the right techniques to recognize assumptions, evaluate arguments and draw the right conclusions
- Discover 7 ways to spot a weak argument
- Know how to translate an abstract idea into something tangible
- Identify 8 barriers to effective critical thinking
- Minimize the impact of job pressures on your thinking processes
- React with curiosity instead of emotion
- Get a roadmap for developing your critical thinking skills in your role
Full Module details
Recognising the Value of Using Critical Thinking in Business
- Defining critical thinking
- Characteristics of effective critical thinkers
- The role of critical thinking in meeting business challenges
A Critical Thinking Process
- Using a framework to relate critical thinking to business challenges
- Describing critical thinking using the RED (Recognise assumptions, Evaluate arguments, Draw conclusions) Model
- Positioning the RED Model within a critical thinking framework
Obtaining Feedback on Your Critical Thinking Skills
- Recognising the value of gaining insight into one’s critical thinking skills
- Relating critical thinking skills to other business skills
- Uses for the “My Thinking Styles” assessment
- “My Thinking Styles” Development Report
- Your personal “Thinking Styles” Development Report
A Context for Critical Thinking
- Identifying personal situations where critical thinking has been and could be used
- Selecting techniques for using critical thinking skills and the RED model
- Relating insight from your “Thinking Styles” report and feedback to a personal critical thinking situation
Applying Critical Thinking Tools and Skills in Business Situations
- Practising using critical thinking skills and techniques in a real business situation
- Initial action plan for development of critical thinking skills
Dates & Locations
3 Jun – 6 Jun (Amsterdam)
Duration
4 Day(s)
Price
€3795
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