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Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

Set priorities and learn to manage and leverage chaos in your workplace.

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The Key Issues

As a manager, it can be tough to stay focused and prioritize when unexpected disruptions come your way. In this programme, you’ll learn how to manage chaos, set clear goals, and handle shifting priorities with confidence.

Priority setting

Time management

Decision-making

Key Competences​

Creativity

Managing interruptions

Influencing

The Right Programme for You

If you are a business professional facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty, this programme is right for you.

  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Gain hands-on experience applying tools to set priorities and adjust to changing demands.

Practice techniques for analysing and resolving problems and learn to strategically communicate your solutions.

Learn, Practice and Use

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically
  • Leverage resources to help you tackle challenging situations
  • Generate creative solutions to chaotic problems
  • Create a daily action plan to stay focused
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure is a 2 day hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Five Programme Modules

  • Describe the effects of change on managers and employees.
  • Define personal and group goals in a dynamic environment.
  • Understand how to get a grip on a chaotic environment through asking key questions.
    • Employ the Problem Statement and Gap Analysis as tools to identify the problem, address it, and articulate it to  others.
  • Examine and select tools for planning priorities.
  • Identify root causes of problems or issues.
  • Manage competing priorities.
  • Generate creative solutions to problems.
  • Organize ideas to firmly grasp a problem’s critical components.
  • Use the Priority Grid to apply against your weekly tasks.
  • Create a Weekly Work Plan for completion of the most important priorities.
  • Implement best practices for time management.
  • Manage interruptions and distractions.
  • Identify your communication’s purpose.
  • Understand your audience.
  • Craft your message to appeal to your audience.
  • Implement best practices for improving your influencing communications.
  • Avoid team miscommunications.
  • Reassess the source(s) of chaos you identified.
  • Evaluate and complete your Action Plan.
  • Present your Action Plan to a partner for feedback.
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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