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Leading with Emotional Intelligence

Lead powerfully with presence & impact and make emotional intelligence a key part of your leadership competences.

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The Key Issues

It is not enough to have a strategy and clear action points. You need to work with your people to get things done. As a leader it is important that understand your people, their motivations and develop empathy. You need to start by understanding yourself and your emotional intelligence.

Emotional intelligence (EI)

Change management

EI listening skills for leaders

Key Competences​

Leadership authenticity

Developing Empathy

EI communication strategies

The Right Programme for You

You are a manager or leader with 5+ years’ experience. You want to create a healthy, productive workplace and organizational culture by improving your overall effectiveness through EI.
  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Assess your own personal credibility quotient and learn how to influence others with authenticity.

Identify your own emotionally intelligent leadership communication strategies for today and tomorrow.

Learn how to use EI Mindfulness practices in your role.

Learn, Practice and Use

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships across the organization
  • Manage and adapt emotional behaviours that expand your sphere of credibility and influence
  • Utilize empathy to promote strong internal and external relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve the best team results
  • Use emotionally intelligent mindfulness practices when team members experience stress
  • Create an emotionally intelligent inspiration plan
  • Apply empathy during the coaching process
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Leading with Emotional Intelligence is a 3 day face to face or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme focuses on developing your emotional intelligence and empathy.

Six Programme Modules

  • Recognize the impact your emotionally intelligent interpersonal communication skill has on your colleagues
  • Apply emotionally intelligent speaking and listening skills to leading
  • Assess your personal credibility quotient to authentically influence others
  • Apply empathy as a powerful influencing strategy when coaching
  • Analyze resistance through the lens of emotional intelligence to identify alternative influencing approaches
  • Categorize your present strengths and liabilities when seeking to inspire others
  • Apply skills to inspire using emotionally intelligent leadership stories
  • Share effective approaches for EI collaboration
  • Allow opportunities to practice effective inquiry techniques
  • Share effective approaches for EI collaboration
  • Allow opportunities to practice effective inquiry techniques
  • Recognize the central role of relationship development and maintenance in achieving healthy conflict
  • Apply strategies for cultural and communication awareness when leading and managing healthy conflict
  • Identify emotionally intelligent leadership communication strategies to create and maintain healthy conflict
  • Analyze team social and emotional intelligence
  • Assess stress levels within the team
  • Utilize mindfulness practices when whole teams or single team members encounter stress
  • Synthesize emotionally intelligent competencies to address complex leadership challenges and opportunities
  • Allow opportunities to practice effective inquiry techniques
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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