Training Programmes > Develop Your Skills > Leading Self >

Communicating Up, Down and Across the Organization

Become a strong, passionate, and effective communicator with your colleagues, managers and senior management.

The Key Issues

How to communicate with colleagues at work is an essential skill. It can happen at a moment’s notice that you need to pitch a new idea to senior managers, influence your colleagues to support your proposal, or inspire direct reports to make a change.

Are you prepared to communicate with anyone in your organization? Do you know how to analyse your audience? Can you frame your message so that people feel connected to you? To connect with many types of people while showing confidence, credibility and trustworthiness requires specific tools and strategies.

Communication skills

Motivating your team

Building self-confidence

Key Competences

Influencing
skills

Developing your message

Building trust & credibility

The Right Programme for You

You want and need to be a professional,clear and effective communicator with your colleagues, boss and senior management. This programme gives you the skills you need in today’s business world.

Highlights

A practical, hands-on and business focused programme with lots of role plays and real business situations.

Learn to communicate with all levels of the organization including senior management and peers.

Learn, Practice and Use

Programme Details

Communicating Up, Down and Across the Organization is 2-day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Five Programme Modules

1 | Putting the Best “You” Forward

Exhibit a strong sense of confidence and external image.
Create and maintain credibility and trust with others.
Apply strategies to build rapport with colleagues.

2 | Targeting Your Message to the Audience

Analyze an audience to create messages that address listeners’ specific needs.
Assess and speak to others’ organizational positions, roles, and responsibilities.

3 | Targeting Your Message to the Situation

Create multidimensional messages that speak to both the mind and the heart of listeners.

Choose the most appropriate communication channel to be effective in various work situations.
Assess and plan effective messaging in teams and groups when up, down, and across members are all present.

4 | Framing the Message

Apply message-framing strategies to create an open and responsive communication environment.

Assess influencing preferences and situational needs to impact personal persuasive ability.

Practice skills for delivering messages that promote clear and productive communication.

5 | Motivating and Influencing Throughout the Organization

Build productivity by applying up, down, and across motivational communication strategies.

Evaluate and practice various motivational, informative, and influencing presentation formats.

Faculty

Bettina
Hausmann

Upcoming Programmes

Choose your preferred learning solution

2 days

€1,995

SEE DATES

Date

Location

Attendance Fee

Status

29 Jun – 30 Jun 2026

Prague, City Centre

€1,995

Fully booked

28 Sep – 29 Sep 2026

Brussels, City Centre

€1,995

Guaranteed to run

02 Nov – 03 Nov 2026

Frankfurt, City Centre

€1,995

Scheduled

07 Dec – 08 Dec 2026

Amsterdam, City Centre

€1,995

Early bird · 10% off

4 sessions

€1,995

SEE DATES

Date

Sessions

Attendance Fee

Status

12 Oct – 13 Oct 2026

4 sessions · CET

Mon 12 Oct 09:00 – 12:00
Mon 12 Oct 14:00 – 17:00
Tue 13 Oct 09:00 – 12:00
Tue 13 Oct 14:00 – 17:00

€1,995

Early bird · 10% off

This programme is available as an In-Company solution for your teams.

Contact Us

Get in touch with the MCE team to learn more about implementing this programme for your team.

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Date

Location

Attendance Fee

Status

29 Jun – 30 Jun 2026

Prague, City Centre

€1,995

Fully booked

28 Sep – 29 Sep 2026

Brussels, City Centre

€1,995

Guaranteed to run

02 Nov – 03 Nov 2026

Frankfurt, City Centre

€1,995

Scheduled

07 Dec – 08 Dec 2026

Amsterdam, City Centre

€1,995

Early bird · 10% off

Date

Sessions

Attendance Fee

Status

12 Oct – 13 Oct 2026

4 sessions · CET

Mon 12 Oct 09:00 – 12:00
Mon 12 Oct 14:00 – 17:00
Tue 13 Oct 09:00 – 12:00
Tue 13 Oct 14:00 – 17:00

€1,995

Early bird · 10% off

Contact Us

Get in touch with the MCE team to learn more about implementing this programme for your team.

First Name

Last Name

Business Email

Company

Job Title

Phone

Country

I am interested in training for

myself

my team

Request

Checkboxes

I would like to receive the latest research-based articles and training programmes from Management Centre Europe.

Checkboxes

Captcha

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

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Down and Across
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Essentials of Conflict Management

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Communicating Up, Down and Across the Organization

The Key Issues

Communication skills

Motivating your team

Building self-confidence

Key Competences​

Influencing skills

Developing your message

Building trust & credibility

The Right Programme for You

Highlights

Learn to communicate with all levels of the organization including senior management and peers.

Learn, Practice and Use

Programme Details

Five Programme Modules

1 | Putting the Best “You” Forward

2 | Targeting Your Message to the Audience

3 | Targeting Your Message to the Situation

4 | Framing the Message

5 | Motivating and Influencing Throughout the Organization

Faculty

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

Upcoming Programmes

Contact Us

Contact Us

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Other MCE Recommended Programmes

Key Competences

Influencing
skills

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann