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Communicating Up, Down and Across the Organization

Become a strong, passionate, and effective communicator with your colleagues, managers and senior management.

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The Key Issues

How to communicate with colleagues at work is an essential skill. It can happen at a moment’s notice that you need to pitch a new idea to senior managers, influence your colleagues to support your proposal, or inspire direct reports to make a change.
 
Are you prepared to communicate with anyone in your organization? Do you know how to analyse your audience? Can you frame your message so that people feel connected to you? To connect with many types of people while showing confidence, credibility and trustworthiness requires specific tools and strategies.

Communication skills

Motivating your team

Building self-confidence

Key Competences​

Influencing
skills

Developing your message

Building trust & credibility

The Right Programme for You

You want and need to be a professional,clear and effective communicator with your colleagues, boss and senior management. This programme gives you the skills you need in today’s business world.

  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

A practical, hands-on and business focused programme with lots of role plays and real business situations.

Learn to communicate with all levels of the organization including senior management and peers.

Learn, Practice and Use

  • Analyse your audiences and different possible situations in advance
  • Create simple processes to adapt your message to specific audiences
  • Apply clear strategies to influence and motivate others throughout the organization
  • Understand how communication can impact how much influence you have
  • Exhibit a strong sense of self-confidence with your peers, direct reports and managers
  • Practice skills for delivering messages that are clear, professional and effective
  • Use different presentation formats to motivate, influence and inform
  • Identify the best uses of communication technologies available today
  • Develop messages that speak both to the mind and the heart
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Communicating Up, Down and Across the Organization is 2-day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Five Programme Modules

  • Exhibit a strong sense of confidence and external image.
  • Create and maintain credibility and trust with others.
  • Apply strategies to build rapport with colleagues.
  • Analyze an audience to create messages that address listeners’ specific needs.
  • Assess and speak to others’ organizational positions, roles, and responsibilities.
  • Create multidimensional messages that speak to both the mind and the heart of listeners.
  • Choose the most appropriate communication channel to be effective in various work situations.
  • Assess and plan effective messaging in teams and groups when up, down, and across members are all present.
  • Apply message-framing strategies to create an open and responsive communication environment.
  • Assess influencing preferences and situational needs to impact personal persuasive ability.
  • Practice skills for delivering messages that promote clear and productive communication.
  • Build productivity by applying up, down, and across motivational communication strategies.
  • Evaluate and practice various motivational, informative, and influencing presentation formats.
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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