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Augmented Leadership: Blending EQ with AI
Learn how to blend emotional intelligence with AI to make better decisions, lead people through change and build trust in an AI-driven workplace.
The Key Issues
Organisations are accelerating AI adoption across analytics, workflows and decision support — but tools alone don’t create trust, alignment or performance. Many managers either over-rely on automation or resist it, missing the human element that turns insight into action.
You have to learn quickly how to interpret AI outputs responsibly, communicate trade-offs with empathy, and support teams through change. That means blending “head and heart”: analytical thinking with emotional intelligence, so people feel heard while decisions stay grounded in evidence.
This programme closes that gap. Across a week-long blended experience, you will learn, practice and use AI literacy alongside EQ skills — supported by an AI assistant and a gamified simulation — so you can lead confidently in a digital workplace.
AI literacy for managers
Empathy, self-awareness and social skills
Decision-making and communication
Key Competences
Change leadership
Team enablement
Ethics, risk and bias
Coaching skills
The Right Programme for You
You are a mid-to-senior manager or team lead navigating digital transformation and AI adoption. If you need to combine data-driven decisions with empathy, communicate across functions, and build a culture that uses AI responsibly, this programme gives you the mindset and tools to do it with confidence.
- Business Professionals
- New Managers
- Managers
- Senior Managers
Highlights
Learn, Practice and Use
- Understand essential AI concepts and limitations relevant to managerial decisions
- Interpret AI outputs identify risks and bias, and communicate implications clearly
- Lead with EQ: practise empathy, listening and adaptive style in high-stakes moments
- Balance head and heart integrate evidence with stakeholder needs to build buy-in
- Establish ethical guardrails and simple policies for AI use in your team
- Run effective rituals (stand-ups, reviews, retros) that support augmented workflows
- Coach your team to use AI tools responsibly and improve everyday decisions
- Use an AI assistant to speed analysis, draft messages and stress-test choices
- Build a 30-day adoption plan with success measures and checkpoints.
Programme Details
Augmented Leadership: Blending EQ with AI was designed to show you how to integrate AI with emotional intelligence to make better decisions and lead people through change. You’ll leave with a practical playbook, responsible-use guardrails, and a peer network facing the same transformation challenges.
Pre-Programme:
Live Online (Day 1)
- Introduction – Why augmented leadership matters now; balancing AI and EQ.
- Foundations – Plain-English AI concepts for managers; strengths, limits and common pitfalls.
- EQ baseline – Quick self-assessment and goal setting for empathy, listening and influence.
- Responsible use – Ethics, risk and bias; simple guardrails and escalation paths.
- Tools check – Access to a chatbot/decision-support AI and collaboration workspace.
- Orientation to simulation – What to expect from the gamified challenge..
Self-Paced Online Prep (Day 2)
- Micro-learning – Short videos on AI fundamentals and EQ habits in digital contexts.
- Practice tasks – Use an AI assistant to summarise, compare options and draft messages.
- Reflection – Journal prompts on head-heart balance and stakeholder needs.
- Leader’s augmented brief – Draft team principles and use-cases for AI in your workflow.
Three Programme Modules
1 | Head + Heart in Decisions
- Frame decisions – Clarify the question, evidence needed and people affected.
- Interpret outputs – Read AI recommendations critically; test assumptions and edge cases.
- Communicate with empathy – Balance data with concerns, trade-offs and context.
- Ethical guardrails – Apply simple do/don’t rules; know when to override the model.
- Role-plays – Handle tough conversations about AI-assisted decisions.
- Practice & feedback – Facilitator coaching and peer reviews.
2 | Augmenting Teams & Workflows
- Rituals that work – Stand-ups, reviews and retros that integrate AI assistance.
- Team enablement – Training, access and lightweight dashboards to surface risks early.
- Policies & norms – Define acceptable use, data hygiene and escalation for anomalies.
- Coaching & motivation – Build psychological safety; reward learning and responsible use.
- Change playbook – Stakeholder mapping, comms cadence and “first 3 experiments.”
- Practice & feedback – Team exercises applying tools to your real scenarios.
3 | Augmented Leadership Simulation
- Gamified challenge – Solve a business problem by combining EQ and AI insights.
- Use the assistant live – Analyse options, stress-test choices and craft messages.
- Presentation & Q&A – Team pitch with trade-offs and next steps, with discussion and feedback.
- Peer coaching & feedback – Structured rubric on Clarity (framing, logic flow, evidence → recommendation), Ethics (bias checks, data privacy, responsible-use guardrails), and Impact (stakeholder alignment, feasibility, action readiness).
- Action commitments – Finalise a 30-day plan with measures of success.
Faculty
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+ 3 days Face-to-Face
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