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Training Programmes > Develop Your Skills > Leading Others >

Successfully Managing People

Get the key skills to motivate teams, grow your emotional intelligence, delegate & manage conflict professionally.

The Key Issues

Managing people today is defintiely a lot more complex than 10 years ago. Motivation is a real issue and people’s personal preferences are very different. So as a manager today, how can you motivate the team? What is the best way to deal with conflicts and personality clashes? What should you do when people are blocking delegation?

Motivation, delegation and giving feedback

Managing
conflicts

Key Competences

People management skills

Emotional intelligence

Ethical
leadership

The Right Programme for You

You are a manager with 3+ years experience. You need to learn how to motivate, give feedback and manage conflicts. This programme gives you the key people management skills you need today.

Highlights

Determine your own personal style profile and gain insights into the strengths and limitations of your profile.

Identify and build on the strengths of your team's culture.

Develop a specific personal plan for applying what you learn.

Learn, Practice and Use

Motivate every member of your team even if they are very different
Adjust your management and personal style to the needs of different situations
Resolve conflict more effectively in a wide variety of situations
Get more done by using the best delegation techniques for each situation
Turn difficult people and poor performers into team players

Win the cooperation and trust from people in your organization
Increase your confidence, management skills, and personal and professional satisfaction in your job by managing people successfully
Use positive and corrective feedback to turn problem employees around and maximize productivity
Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Successfully Managing People is a 3 day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with management experience in international companies.

Eleven Programme Modules

1 | The Experience of Being a Manager

How to get people to want to do what they’re supposed to do
Specific challenges you face when motivating others

2 | Values

Values and their impact on work life
How values can have productive and nonproductive results
Identify value conflicts in yourself and in others

3 | Personal Styles

Determine your own personal style profile
Gain insight into the strengths and limitations of your profile
Use behavioural clues to determine others’ personal styles
How to work more effectively with other personal profiles

4 | Motivation

Employee motivation factors and their impact on behaviours and work settings
How to tailor your motivational efforts to individual employees and different situations

5 | Listening, Body Language, Giving Feedback, and Dealing with Difficult People

Use active listening to gain information and understand employees’ perspectives
Effectively apply positive and corrective feedback
Use appropriate values alignment when dealing with difficult employees

6 | Conflict Management

The dimensions of conflict resolution
Identify your own preferred conflict-resolution styles for better conflict management
Use different conflict resolution styles in different situations

7 | Delegation

Different delegation styles: How and when to use them
Determine the appropriate delegation style for employees and situations

8 | Understanding Organizational Culture and Subculture

The impact of organizational culture and subculture and “cultural blinders”
Explore the assumptions that impact your team’s thinking and actions
Identify and build on the strengths of your team’s culture

9 | Emotional Intelligence

The components of emotional intelligence
Gain an honest and accurate assessment of yourself
Develop an improvement strategy

10 | Ethical Leadership

Identify your group’s values
Your vision for ethical leadership

11 | Action Planning

Develop a specific plan for applying what you’ve learned back on the job
Identify people who can support your action plans

Faculty

Bettina
Hausmann

Upcoming Programmes

Choose your preferred learning solution

3 days

€2,995

SEE DATES

Date

City

Location

Information

14 Jul – 16 Jul 2025

London

City Centre

Develop Your Skills

Your Seniority

Your Industry

MCE Near You

Discover More

Special Editions

customized learning solutions

MCE CLIENT STORIES

other corporate services

Develop Your Skills

Your Seniority

Your Industry

MCE Near You

Discover More

Special Editions

customized learning solutions

MCE CLIENT STORIES

other corporate services

Successfully Managing People

The Key Issues

Motivation, delegation and giving feedback

Managing conflicts

Key Competences​

People management skills

Emotional intelligence

Ethical leadership

The Right Programme for You

Highlights

Identify and build on the strengths of your team's culture.

Develop a specific personal plan for applying what you learn.

Learn, Practice and Use

Programme Details

Eleven Programme Modules

Faculty

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

Upcoming Programmes

Contact Us

Contact Us

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Other MCE Recommended Programmes

The MCE Team is ready to answer your questions

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Managing
conflicts

Key Competences

Ethical
leadership

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

The MCE Team is ready to
answer your questions