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Successfully Managing People

Get the key skills to motivate teams, grow your emotional intelligence, delegate & manage conflict professionally.

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The Key Issues

Managing people today is defintiely a lot more complex than 10 years ago. Motivation is a real issue and people’s personal preferences are very different. So as a manager today, how can you motivate the team? What is the best way to deal with conflicts and personality clashes? What should you do when people are blocking delegation?

Motivation, delegation and giving feedback

Managing
conflicts

Key Competences​

People management skills

Emotional intelligence

Ethical
leadership

The Right Programme for You

You are a manager with 3+ years experience. You need to learn how to motivate, give feedback and manage conflicts. This programme gives you the key people management skills you need today.
  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Determine your own personal style profile and gain insights into the strengths and limitations of your profile.

Identify and build on the strengths of your team's culture.

Develop a specific personal plan for applying what you learn.

Learn, Practice and Use

  • Motivate every member of your team even if they are very different
  • Adjust your management and personal style to the needs of different situations
  • Resolve conflict more effectively in a wide variety of situations
  • Get more done by using the best delegation techniques for each situation
  • Turn difficult people and poor performers into team players
  • Win the cooperation and trust from people in your organization
  • Increase your confidence, management skills, and personal and professional satisfaction in your job by managing people successfully
  • Use positive and corrective feedback to turn problem employees around and maximize productivity
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

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Discover what this training programme is all about.

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Programme Details

Successfully Managing People is a  3 day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with management experience in international companies.

Eleven Programme Modules

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others
  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others
  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioural clues to determine others’ personal styles
  • How to work more effectively with other personal profiles
  • Employee motivation factors and their impact on behaviours and work settings
  • How to tailor your motivational efforts to individual employees and different situations
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees
  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations
  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations
  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture
  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy
  • Identify your group’s values
  • Your vision for ethical leadership
  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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