The Manager’s Guide to Business Literacy Skills

This OnDemand Course contains the following lessons:

Becoming a Strategic Thinker 
Learn the value of strategic thinking and how to share strategic ideas across the organization.

Tips for Managing the Progressive Discipline Process 
Learn the difference between performance management and progressive discipline, and how to use a progressive discipline process to effectively navigate employee performance challenges.

Successfully Working in Hybrid Teams
Learn how to handle issues regarding employee engagement and communication challenges for working in and managing hybrid teams.

Diversity and Inclusion: Understanding the Impact
Discover how to maximize your individual, team and organizational potential through diversity and inclusion.

Creating and Presenting Operational Budgets
Gain knowledge to help you review the elements of a budget and present them effectively.

Diversity and Inclusion: Creating an Inclusive Culture
Explore how to assess and overcome bias to create a more effective, productive and inclusive workplace.

AMA’s Legal Guide for Managers and Supervisors
Learn about legal issues relating to recruiting and hiring, fair employment practices, individuals with disabilities, family and medical leave, workplace harassment, and discipline and discharge.

Building a Customer-Focused Strategy
Explore the key elements of how a successful business works.

HR 101 for New Managers
Discover the most important things a first-time manager needs to know about HR and employment law—and get specific tools and techniques to help you manage employees safely and effectively.