We are American Management Association Europe, S.A., a limited liability company incorporated under Belgian law with registered office in 1170 Brussels, Chaussée de la Hulpe 166, and registered with the Crossroads Bank for Enterprises under number 0894.813.815, which does business as Management Centre Europe.

We are the data controller of the personal data that are processed in accordance with this policy.

Our contact details are:

Chaussée de la Hulpe 166, 1170 Bruxelles, Belgique

Phone: +32 (0) 2 543 21 20

Email: info@mce.eu

We may process personal data relating to you:

• if you are a customer or a supplier of ours;
• if you use our services;
• if you work for a customer or a supplier of ours or for someone who uses our services; or
• if you are someone (or you work for someone) to whom we want to advertise or market our goods or services. In this case, we might have obtained your details directly from you (for example, via our website or at a trade show or exhibition) or from another source (for example, social media).

We may process personal data relating to you that we have obtained from either you or someone else.  The personal data relating to you that we process may include the types of information set out below.

We may process:

• information that we obtain when you use our website, including information about your visits to our sites, such as your Internet service provider, browser type, operating system, pages accessed on our sites and the date and time of access to optimize your user experience and enhance your time spent with us online. We also receive information telling us what site you came to our site from; and
• information that we obtain through our communications with you, including:
  • information about you that you give us when you send us an email using any of our online forms, registrations forms, contract forms, and subscription forms, such as the contents of the email, your email address, and our replies; and
  • information we obtain from you or the company you work for when you register and participate in a seminar, workshop, or event of ours.

The types of information you provide to us voluntarily, both from your browser and from transactions with MCE include, but are not limited to:

• Country;
• Language preference;
• Industry;
• Name, address and business telephone numbers;
• Title (Mr, Mrs, Ms, Dr, etc.);
• Business email address;
• Passport number, nationality and country of residence
• Business-related information and preferences provided by Internet activity, survey responses and marketing efforts;
• Name of the company you work for; and
• Information from the use of products or services such as workshops and other MCE products and services.

We retain your name, and may retain other business-related information such as mailing address or business email address when appropriate. We may ask you to voluntarily provide us with information regarding your experience with our products and services. We may use the information to design offers customized to your interests.

If you have provided us with an email address, we may send you email messages related to your transactions with us. We may also send informational or promotional email messages to you, which you may opt out of receiving as described below.

We may process information about you for the following purposes:

• to handle any follow-up questions you may have and to measure how effectively we address your concerns;
• to enter into and perform contracts with you or the person or company you work for;
• to process workshop/seminar registrations and, in general, offer our products and services to you, including organising workshops and providing online assessment or assessment reports to you or the company you work for;
• to manage and administer our relationships with customers, suppliers, and other users of our products and services, including for invoicing purposes;
• to advertise and market and provide information about our workshops and, in general, our products and services. This can be via direct marketing communications (such as emails) or telephone calls. This can include making suggestions and recommendations about products and services that might interest you or the person that you work for, and it will be subject to the preferences you indicated to us, where relevant. If you are a customer or a staff member of a customer and you do not wish to receive any promotional messages from us, you have the right to object thereto, free of charge, whenever your personal data is collected and whenever we send you a promotional message. You will find below the information you need about exercising this right and related rights.
• to administer our website under our terms and for internal operations, including troubleshooting, and data analysis, testing, research, statistical and survey purposes;
• to improve our website to ensure that its content is presented in the most effective manner for you and for your computer;
• to keep our website and other systems safe and secure; and
• to measure or understand the effectiveness of advertising we present to you and others, and to deliver relevant advertising.

The legal basis on which we process your personal data is as follows:

• Whenever it is a requirement for us to obtain your prior consent to the data processing concerned in order for us to be allowed to do it, we will obtain and rely on your consent in relation to the processing concerned (see below for how to withdraw your consent at any time).
• Otherwise, we will process your personal data whenever the processing is necessary for these purposes:
  • for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract;
  • for compliance with a legal obligation to which we are a subject; or
  • for the purposes of the legitimate interests pursued by us or another person, provided that this will only be in circumstances in which those legitimate interests are not overridden by your interests or fundamental rights and freedoms that require the protection of personal data (in most circumstances, it is when we process your personal data in regards to a relationship that we have with the person that you work for).

We process and store your data only within the European Economic Area (“EEA”) unless it is necessary to store it elsewhere for the purposes outlined above. Your data will not be transferred to or; stored at; a destination outside of the EEA that are not subject to or that does not have data protection or privacy laws that provide the same degree of protection.

If your personal data are transferred to entities located in countries that are not regarded as having the same level of data protection as that of the European Union, MCE will implement appropriate safeguards. You can obtain more information about this by sending an email to info@mce.eu.

Your personal data may be accessed only if it is necessary for the purposes outlined above:

• within the company by the members of staff who need to obtain access to your personal data for the purposes outlined above;
• any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries; and
• appropriate third parties including:
  • our business partners, customers, suppliers and sub-contractors for the performance of any contract we enter into or other dealings we have in the normal course of business with you or the person that you work for; and
  • our auditors, legal advisors, and other professional advisors or service providers.

We may also disclose your personal data to third parties:

• If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets subject to the terms of this privacy policy.
• If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you; or to protect the rights, property, or safety of MCE, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Whenever your personal data are disclosed to third parties, it will only be to the extent necessary to perform your contract or for the purposes of our legitimate interests, and we will ensure that those third parties will process your personal data with the same level of privacy protection as that which we provide.

You have:

• the right to request access to your personal data at any time;
• the right to request that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted;
• in certain circumstances, the right to have your data erased, especially if the personal data concerned have been collected directly from you and that those personal data are no longer necessary for the purpose for which we collected it, the processing of the personal data concerned was based on your prior consent, and you have withdrawn such consent, or if you object to the processing of the personal data.

If we are processing personal data relating to you based on your prior consent, you may withdraw your consent at any time.

You may object to the processing of your data at any time on condition that your objection is justified on your own grounds, and such justification is within the limits of applicable data protection regulations.

If you object to the processing of your personal data, or if you challenge the processing of your personal data or the accuracy of your personal data, or if you do not want your personal data to be deleted, you may request that we restrict the processing of your personal data for the time necessary for us to verify the basis of your request.

You can exercise the rights described above by:

• sending an email to info@mce.eu;
• completing the form available at this URL https://mce.eu/contact/;

Upon receipt of your request, we will answer you as soon as possible.

If you are not satisfied with our response to your request with regard to your exercise of those rights, you may file a complaint with the data protection authority in the country where you have your habitual residence, your place of work, or where the alleged violation of your rights occurred.

We ask that you keep your information as up-to-date as possible so you may get the maximum benefit from mce.eu. Click here to contact us with updated information.

You can also request the removal of your personal data. To exercise these rights you can contact us by clicking here. Due to the requested removal, it is however possible that MCE cannot ensure the provision of (part of) its services.

MCE will use your personal data for the sole purpose of technical administration of the website, customer administration, product surveys and marketing, only to the extent necessary in each specific case.

We will only disclose your data to governmental authorities in cases where it is required by law. Our employees are obliged by us to respect the rules of confidentiality and code of conduct of MCE.

From time to time, we may engage third parties to process your information on our behalf; however, MCE requires that these third parties comply with MCE’s Privacy Policy when processing this information.

You may request to be removed from MCE’s informational and promotional email subscription lists or designate email preferences several ways:

• You can click here if you want to modify your subscription, email and contact preferences or if you have questions about removing your name from our subscription lists.
• You may call our Customer Service Centre at +32 (0) 2 543 21 20 if you have any questions about changing your contact preference or require assistance in removing your name from our subscription lists.

About this cookie policy.

What are cookies?

How do we use cookies?

What types of cookies do we use?

How can I control the cookie preferences?

You can configure and/or delete cookies as you wish. For details on how you can do this, go to aboutcookies.org. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. But if you do this, you might have to manually adjust some preferences every time you visit a website, and some services and functions might not work.

The effect of disabling cookies depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third-party cookies, you will not be prevented from making purchases on our site.  If you disable all cookies, you will be unable to complete a purchase on our site.  See below for details on how to use common types of browsers to disable cookies.

Internet Explorer:

1. Choose from the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the appropriate setting

Google Chrome:

1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”

Safari:

1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

Firefox:

1. Choose from the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

Opera 6.0 and subsequent:

1. Choose the menu Files”> “Preferences”
2. Privacy

Our contact details are:

Chaussée de la Hulpe 166, 1170 Bruxelles, Belgique

Phone: +32 (0) 2 543 21 20

Email: info@mce.eu