In the Age of Digital Workers, You Still Have to Be the Boss
The question is not “Should we use AI to remain competitive?” but rather “How do we, as managers, best employ these tools within our workforce to drive our vision for the business?” By Jack Miller
The article “In the Age of Digital Workers, You Still Have to Be the Boss” by Jack Miller explores the rapid integration of AI-driven digital workers into the modern workplace and the challenges it presents for managers. While AI tools offer remarkable efficiencies in data analysis and productivity, they lack the emotional intelligence, ethical judgment, and nuanced understanding that human workers bring. Miller emphasizes the importance of clear role definitions, robust oversight, continuous learning, and ethical considerations to ensure successful collaboration between human and digital workers. Ultimately, he argues that human oversight remains essential to guide AI tools and maintain workplace harmony, ensuring that technology complements rather than replaces human expertise.
About
- Jack Miller
Founder and CEO of True Independent Holdings, one of the leading media strategy and communications groups in North America.
- Quarterly Summer 2025
- 5 Minutes Read
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