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How Critical Thinking Enhances Managers’ Use of AI

While we are capable of thinking critically to compensate for our mental shortcuts, generative AI cannot identify and correct assumptions and biases in the information it synthesizes for us. Consequently, continuing to hone your critical thinking skills is essential for effectively incorporating AI into your practice of management.

A senior leader I coach recently asked me to review an artificial intelligence training curriculum developed to introduce employees to new AI tools custom designed for their organization. The curriculum was well organized, with lessons oriented to different functions and roles. However, my client and I agreed that something was missing: There was no content related to thinking critically about the results AI provides. In this article, I’ll explore why critical thinking skills are important for employing AI in management practices and share insights I gained from researching the relationship between critical thinking and the use of AI.

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About

Haywood Spangler, PhD, is an AMA subject matter expert and facilitator. He is the founder and principal of Work & Think, LLC.

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