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About MCE’s Live Online Programmes

What are MCE’s Live Online programmes?

MCE’s “Live Online” programmes, powered by AMA, are live, interactive, trainer-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office. Live online sessions use Voice-over Internet Protocol (VoIP) technology and Adobe® Connect which means facilitator and participants communicate over the internet using a USB Headset with microphone to speak and listen to each other during the sessions.

The Ultimate Learning Experience Delivered to Your Desktop

Can’t travel? Tap into our world-class training without leaving your desk!

  • Master new skills and learn “by doing”
  • Work in small groups and breakout sessions to maximize learning
  • Get real-world advice from practitioners in the field
  • Receive live, personal feedback from your facilitator and peers
  • Engage in a variety of activities that create a dynamic learning experience

Plus, with our live online management programmes you eliminate hotel and travel costs and minimize the time away from work.

With every Live Online course you’ll get:

  • Access to our Learning Portal, where you will find pre- and post-learning materials to supplement your in-class learning
  • An action plan to implement your new skills
  • A certificate of course completion

Practical Information

How many sessions will I attend? How long are the sessions?

Depending on the programme, you will attend 3 or 4 sessions which will each be a few days apart.

The sessions are 3 hours long, with a 15-minute coffee break.

What do I need to do in order to connect to the sessions?

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled course and give you all the information you need about the simple set-up process.

Will I get a certificate at the end of the programme?

After successful completion of the programme, participants will be awarded an MCE Certificate. In order to qualify for this certificate, participants must register for and attend the programme using their individual log-in ID for the entire duration of the sessions. Speaking in the sessions via individual VoIP connection and participating in all of the chat, polling, and breakout exercises is required. Archived recordings or groups attending through one computer/connection do not qualify for the certificate.

Questions?

View our Frequently Asked Questions (FAQ) for Live Online programmes.

The MCE Team is ready to answer any questions you have. Please contact us by phoneemailcontact form or even website chat. We would be happy to talk to you!

FAQ

ABOUT MCE’S LIVE ONLINE PROGRAMMES

What are MCE’s Live Online programmes?

MCE’s “Live Online” programmes, powered by AMA, are live, interactive, trainer-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office. Live online sessions use Voice-over Internet Protocol (VoIP) technology and Adobe® Flash® Player which means facilitator and participants communicate over the internet using a USB Headset with microphone to speak and listen to each other during the sessions.

 

Who facilitates MCE’s Live Online programmes?

A member of our expert faculty of business professionals will lead your programme. Beyond our course leaders’ experience in business training, they are specially trained to present our high-quality content in an engaging, live online format.

 

What will I do during the Live Online sessions?

During the Live Online sessions, you will interact with the facilitator and with other participants using voice (VoIP) and text-based chat, as well as a range of sophisticated, yet easy to use, audience participation tools such as polls, whiteboard, etc.

Throughout the programme, you will engage in discussions and experiential activities based on realistic workplace scenarios, including practical exercises and role play in breakouts, as well as individual and group debriefs.

During the breakout exercises, you will have a unique opportunity to discuss challenges and apply skills in concrete practical situations, while receiving significant feedback from others.

 

What are the technical requirements for my computer?

The sessions are delivered via an Internet Explorer browser session using Adobe Acrobat Connect. Internet Browser and other technical requirements are available by clicking here.

 

Why can’t I join on a tablet or mobile phone?

Using a desktop or laptop computer is required in order to experience all the features and interactions during the programme. We strongly recommend against using tablets or mobile phones. Click here to check the technical requirements for your computer.

 

Can I join on Wi-Fi?

We strongly recommend joining the sessions through a wired internet connection. Please note that Wi-Fi, Blue tooth and mobile wi-fi are all unstable and cause a deteriorated experience not only for the affected participant, but for the entire group as well, including audio drop, disconnection from the rooms and delays in the interaction.

 

Why do I need a headset?

An appropriate computer headset with built-in microphone is required in order to attend Live Online sessions. A headset with a microphone will allow you to hear and be heard comfortably. Connecting with the computer’s built-in audio may create echoes affecting the whole group experience, therefore we strongly recommend against it.

Your headset should have the following characteristics:

  • USB connection, with plug-and-play capability (i.e., with the software driver included)
  • A built-in microphone with noise-cancelling capabilities
  • Clear digital stereo headphone audio

A good indication that a headset will perform well for our Live Online sessions is a “designed for videoconferencing” or “designed for Skype” label. An example of a headset which has been found to work well with our Live Online programmes is the Logitech h340.

Several colleagues are attending this programme at the same time, can we all join together from the same room/computer?

Because of the various interactions taking place during the session, it is important that each individual participant joins the session on a separate computer, and from a separate room. In order to provide the best possible experience for all participants, we also strongly recommend that you sit in a quiet environment with no background noise (please try to avoid open space work areas).

 

What do I need to do in order to connect to the sessions?

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled course and give you all the information you need about the simple set-up process.

 

What are the interactive features used during Live Online programmes?

You’ll be able to speak to and/or electronically communicate with the facilitator and other attendees. You can also share files, view the facilitator’s desktop, ask questions, tell the facilitator to speak louder, softer, slow down, etc. (through simple icons). You’ll see what your facilitator is writing, view and hear questions and comments from other attendees, and be able to work in subgroups.  A headset is required for optimal communication throughout the Live Online programme.

 

How far in advance do I need to register for a Live Online programme?

The earlier the better.  That way, you’ll have time to acquire your headset before the first lesson and have plenty of time to do any pre-work, downloading, pre-assessments, etc., that your programme might require. In order to experience the Live Online programme to its fullest, we recommend you register no later than one week before Lesson One.

 

I registered for a Live Online programme; why haven’t I heard from you?

After you register, we will always email you to confirm your registration and provide you with additional information before your first lesson. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration, or an email with your access to the AMA Learning Portal, or your system readiness check email, please notify MCE Client Services at +32 2 543 21 20 immediately. We will make sure you have everything you need before your programme.

 

Will I get a certificate at the end of the programme?

After successful completion of the programme, participants will be awarded a Certificate. In order to qualify for this certificate, participants must register for and attend the programme using their individual log-in ID for the entire duration of the sessions. Speaking in the sessions via individual VoIP connection and participating in all of the chat, polling, and breakout exercises is required. Archived recordings or groups attending through one computer/connection do not qualify for the certificate.

 

What level of English do I need to take part in an MCE Live Online programme?

MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and engage in various interactions with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.

 

Security and Data Privacy

  • Each participant uses a unique, system-generated Login ID via Internet email.
  • Customer data privacy is a key priority for MCE. Maintaining your trust and confidence by handling your personal data securely is of the highest importance to us. For more information about what information MCE collects and how it is used, please read our Data Privacy Policy.

The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!

Live Online Programmes

Management Skills for Administrative Professionals (Live Online)

Management Skills for Administrative Professionals (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
25 May, 14

Price:

1950

Dates:

(2x) May 2020 to Jun 2020
Leading Self
Improving Your Project Management Skills: The Basics for Success (Live Online)

Improving Your Project Management Skills: The Basics for Success (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

2150

Dates:

(2x) Apr 2020 to May 2020
Leading BusinessPMI Certified Programme
Essentials of Project Management for the Non-Project Manager (Live Online)

Essentials of Project Management for the Non-Project Manager (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
06 Apr, 14:00 - 17:00CET
07 Apr, 14:00 - 17:00CET
08 Apr, 14:00 - 17:00CET
09 Apr, 14:00 - 17:00CET
11 May, 14:00 - 17:00CET
12 May, 14:00 - 17:00CET
13 May, 14:00 - 17:00CET
14 May, 14:00 - 17:00CET

Price:

1950

Dates:

(2x) Apr 2020 to May 2020
Leading Business
MCE Women’s Leadership Certificate Programme (Live Online)

MCE Women’s Leadership Certificate Programme (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
21 Apr, 14:00 - 17:00CET
23 Apr, 14:00 - 17:00CET
28 Apr, 14:00 - 17:00CET
30 Apr, 14:00 - 17:00CET
16 Jun, 14:00 - 17:00CET
18 Jun, 14:00 - 17:00CET
23 Jun, 14:00 - 17:00CET
25 Jun, 14:00 - 17:00CET

Price:

2150

Dates:

(2x) Apr 2020 to Jun 2020
Leading SelfClassroom Programme
Leading Virtual Teams (Live Online)

Leading Virtual Teams (Live Online)

Location:

Live Online

Duration:

3 sessions of 3 hours on:
30 Mar, 14:00 - 17:00CET
31 Mar, 14:00 - 17:00CET
01 Apr, 14:00 - 17:00CET
07 Apr, 14:00 - 17:00CET
08 Apr, 14:00 - 17:00CET
09 Apr, 14:00 - 17:00CET
28 Apr, 14:00 - 17:00CET
29 Apr, 14:00 - 17:00CET
30 Apr, 14:00 - 17:00CET
11 May, 14:00 - 17:00CET
12 May, 14:00 - 17:00CET
13 May, 14:00 - 17:00CET
15 Jun, 14:00 - 17:00CET
16 Jun, 14:00 - 17:00CET
17 Jun, 14:00 - 17:00CET

Price:

2150

Dates:

(5x) Mar 2020 to Jun 2020
Leading Others
Management Skills for New Managers (Live Online)

Management Skills for New Managers (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
21 Apr, 14

Price:

1950

Dates:

(4x) Apr 2020 to Jul 2020
Leading OthersPMI Certified Programme
Leading with Emotional Intelligence (Live Online)

Leading with Emotional Intelligence (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14:00 - 17:00CET
21 Apr, 14:00 - 17:00CET
22 Apr, 14:00 - 17:00CET
23 Apr, 14:00 - 17:00CET
25 May, 14:00 - 17:00CET
26 May, 14:00 - 17:00CET
27 May, 14:00 - 17:00CET
28 May, 14:00 - 17:00CET

Price:

2450

Dates:

(2x) Apr 2020 to May 2020
Leading Others
Preparing for Leadership (Live Online)

Preparing for Leadership (Live Online)

Location:

Live Online

Duration:

3 sessions of 3 hours on:
29 Jun, 14:00 - 17:00CET
30 Jun, 14:00 - 17:00CET
01 Jul, 14:00 - 17:00CET

Price:

2150

Dates:

(1x) Jun 2020 to Jul 2020
Leading OthersPMI Certified Programme
Time Management (Live Online)

Time Management (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
14 Apr, 14

Price:

1795

Dates:

(3x) Apr 2020 to Jun 2020
Leading BusinessPMI Certified Programme
Managing Chaos (Live Online)

Managing Chaos (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
21 Apr, 14

Price:

1950

Dates:

(2x) Apr 2020 to Jun 2020
Leading Business
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results (Live Online)

The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

2450

Dates:

(2x) Apr 2020 to Jul 2020
Leading Others
Successfully Managing People (Live Online)

Successfully Managing People (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

2150

Dates:

(3x) Apr 2020 to Jun 2020
Leading Others
Getting Results Without Authority (Live Online)

Getting Results Without Authority (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
15 Apr, 14

Price:

2150

Dates:

(3x) Apr 2020 to Jun 2020
Leading Self
How to Communicate with Diplomacy, Tact and Credibility (Live Online)

How to Communicate with Diplomacy, Tact and Credibility (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

2150

Dates:

(2x) Apr 2020 to Jun 2020
Leading Self
3 Steps to Exceptional Critical Thinking (Live Express)

3 Steps to Exceptional Critical Thinking (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
21 Apr, 14

Price:

259

Dates:

(6x) Apr 2020 to Jun 2020
Leading Business
Leading Your Team Through Change (Live Express)

Leading Your Team Through Change (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
16 Apr, 14

Price:

259

Dates:

(6x) Apr 2020 to Jun 2020
Leading Others
Secrets to Boosting Productivity (Live Express)

Secrets to Boosting Productivity (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
08 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Others
How to Coach a Virtual Team (Live Express)

How to Coach a Virtual Team (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
15 Apr, 14

Price:

259

Dates:

(6x) Apr 2020 to Jun 2020
Leading Others
How to Successfully Execute a Project Plan (Live Express)

How to Successfully Execute a Project Plan (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
22 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jul 2020
Leading Business
Powerful Communication Techniques (Live Express)

Powerful Communication Techniques (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
20 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Self
How to Manage Time, Meetings and Stress (Live Express)

How to Manage Time, Meetings and Stress (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
17 Apr, 14

Price:

259

Dates:

(6x) Apr 2020 to Jun 2020
Leading Business
Coaching from a Distance: Developing Your Team When You Can’t Be Face to Face (Live Online)

Coaching from a Distance: Developing Your Team When You Can’t Be Face to Face (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

2150

Dates:

(3x) Apr 2020 to Jun 2020
Leading Others
Communicating Up, Down and Across the Organization(Live Online)

Communicating Up, Down and Across the Organization(Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

1950

Dates:

(3x) Apr 2020 to Jun 2020
Leading SelfPMI Certified Programme
Developing Your Analytical Skills: How to Research and Present Information (Live Online)

Developing Your Analytical Skills: How to Research and Present Information (Live Online)

Location:

Live Online

Duration:

4 sessions of 3 hours on:
20 Apr, 14

Price:

1950

Dates:

(2x) Apr 2020 to May 2020
Leading Business
How to Create a Project Schedule That Works (Live Express)

How to Create a Project Schedule That Works (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
20 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Business
How to Start a Project Right (Live Express)

How to Start a Project Right (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
21 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Business
Tips for Giving and Receiving Feedback (Live Express)

Tips for Giving and Receiving Feedback (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
22 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jul 2020
Leading Others
How to Flex Your Communication Style (Live Express)

How to Flex Your Communication Style (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
16 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Self
Confidence-Building Skills for Women (Live Express)

Confidence-Building Skills for Women (Live Express)

Location:

Live Online

Duration:

1 sessions of 2.5 hours on:
08 Apr, 14

Price:

259

Dates:

(3x) Apr 2020 to Jun 2020
Leading Self

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