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MCE Week: Managing People & Analytical Skills

Get the key skills you need to manage and motivate your team. Learn essential analytical skills to make more informed decisions.

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The Key Issues

As a newly promoted manager, you now need to manage a team, motivate them, give feedback, and ensure strategies are executed. At the same time, relying on gut feelings or opinions is no longer enough. In today’s fast-paced business world, you need to use data to make informed decisions and follow the right process to drive better outcomes.

Delegation strategies

Coaching
skills

Performance management

Key Competences​

Making decisions using data

Creating short presentations

Organizing, collecting and evaluating data

The Right Programme for You

You are a manager who needs to quickly learn how to motivate your team, give feedback, and ensure strategies are executed. You also need to start using data to make smarter, more informed decisions.

  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Learn how to use clear goal setting and professional feedback to manage your team on a daily basis

Use a 2×2 grid and a Swot Analysis to evaluate ideas and analyse strategies

Understand and use the 3 steps of the analytical process: plan, analyse and conclude

Learn, Practice and Use

  • Understand your management roles and responsibilities.
  • Improve communication with your team & set expectations for you and your direct reports.
  • Adapt your management style to meet the needs of individual team members.
  • Communicate organizational goals that get results.
  • Use effective coaching techniques to maximize your team’s performance.
  • Understanding and using the conversational triangle in your management role.
  • Research and organize data from multiple sources in the right formats.
  • Categorize data for analysis before starting.
  • Make difficult decisions involving qualitative data.
  • Recognize patterns and determine what they mean for your business.
  • Evaluate the evidence to identify the best opportunity or most rational solution.
  • Presenting conclusions graphically Use 2×2 grids and SWOT analyses to evaluate ideas and analyse strategies.

Programme Details

Management& Analytical skills is a highly interactive programme with exercises and role plays

Sixteen Programme Modules

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others
  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others
  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioural clues to determine others’ personal styles
  • How to work more effectively with other personal profiles
  • Employee motivation factors and their impact on behaviours and work settings
  • How to tailor your motivational efforts to individual employees and different situations
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees
  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations
  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations
  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture
  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy
  • Identify your group’s values
  • Your vision for ethical leadership
  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans
  • Identifying core analytical skills
  • Exploring the challenges of collecting, evaluating, and presenting information
  • Describing the steps in the analytical process: plan, analyse, conclude
  •  
  • Defining the purpose of the analysis
  • Improving your analytical skills by clarifying relevant issues: Why? Who? What are the options, benefits, and risks?
  • Identifying issues that are essential for comprehensive understanding
  • Deciding on an approach for an analysis project
  • Creating a data collection plan for obtaining information
  •  
  • Organising, collecting, and evaluating data via graphic tools
  • Performing affinity grouping to aggregate unstructured data into categories
  • Using a 2×2 grid and SWOT analysis to evaluate ideas and analyse strategies
  • Determining risks and performing cost-benefit analysis
  • Evaluating data and addressing information gaps
  •  
  • Understanding the characteristics of valid conclusions
  • Getting from conclusions to recommendations
  • Presenting conclusions graphically
  • Utilizing tools, tips, and techniques to present your story to multiple audiences
  •  Creating and delivering a brief presentation that inspires and persuades
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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