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Essentials of Management: For New Managers

Get the key skills you need to manage and motivate, to delegate and to become a great all-round manager.

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The Key Issues

You are a great team player and you do a great job in your role. But now you are being promoted to management and for the first time you need to manage a team. That is not always easy. How do you motivate people, give them feedback, and make sure the strategy gets done?

Becoming a great manager

Delegation strategies

Coaching
skills

Key Competences​

Communication skills

Motivating your team

Performance management

The Right Programme for You

You are a manager with up to 3 years experience and you have a team of 3 or more people. You need to improve your management skills and become a great all-round manager.
  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

This programme is practical, hands-on and business focused. You learn by using role plays, exercises and tips.

Learn how to use clear goal setting and professional feedback to manage your team on a daily basis.

Use different management styles with your team to make sure the strategy gets implemented.

Learn, Practice and Use

  • Understand your management roles and responsibilities
  • Improve communication with your team & set expectations for you and your direct reports
  • Adapt your management style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance
  • Recognize different types of work conversations
  • Define the goals of performance management
  • Understanding and using the conversational triangle in your management role
  • Practice delegation discussion in role plays
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Essentials of Management: Management Skills for New Managers focuses on the key skills you need in your new role. You learn how to manage performance, coach your team and delegate.

Six Programme Modules

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today
  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Describe the importance of communication to effective management.
  • Recognizing the qualities of effective communication.
  • Understanding the process of communication and the barriers that can derail it.
  • Recognizing different types of work conversations.
  • Identifying the two key conversation skills.
  • Understanding and utilizing the conversational triangle
  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviours in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining
  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Utilizing managerial practices for building a motivational climate
  • Describing the types of delegation that managers can engage in
  • Identify the importance of, and the barriers to, effective delegation
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Identifying the phases of effective delegation
  • Practicing delegation discussion
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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