Leading Virtual Teams

Leading Virtual Teams
June 16th, 2024


Learn more

Get the virtual leadership skills you need to inspire and motivate your remote or international team

• Define what it takes to lead a virtual team and identify your own personal virtual challenges
• Learn how to apply techniques for frequent, authentic, and transparent leadership communications

Key Competences:
• Virtual leadership
• Online communication
• Creating trust & engagement
• Managing multicultural teams
• Managing conflict online
• Performance management

The Right Programme for you

You are a manager with team members in other countries or simply operating from home offices. You need to learn how to maximize synergies and productivity of your international or remote team.

Typical Participants:
• Senior Managers
• Managers

Learn, Practice and Use

• Develop your virtual leadership presence
 Strengthen team networks for improved performance
• Create trust and engagement in a virtual environment
• Select the appropriate technology for specific types of tasks
• Take decisive action to manage conflict
• Leverage generational, cultural and geographical differences to create positive team impact
• Build a solid foundation to coach and provide feedback virtually
• Plan and facilitate a successful virtual meeting
• Learn and practice using real-world examples and role plays over 2 interactive days 
• Understand the role of trust in different trypes of virtual and remote teams
• Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Modules

What will you learn and practice?

Leading virtual teams is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

7 Programme Modules

1 – Leading Virtual Teams—What’s Different?
• Define Types of Virtual Teams
• Define the Unique Needs of Virtual Workers
• Define What It Takes to Lead a Virtual Team
• Identify Virtual Leadership Challenges
• Identify Team Needs Based on the Virtual Leadership Challenges

2 – Building and Maintaining Trust in Virtual Teams
• Define the Components of Trust
• Identify the Leader’s Role in Creating and Sustaining Trust
• Assess Trust Needs for Different Types of Virtual and Remote Teams
• Understand the Need for “Swift Trust”

3 – Leading and Facilitating Virtual Communication
• Demonstrate Techniques for Frequent, Authentic and Transparent Communications
• Demonstrate Principles for Choosing Technology for Support Virtual Work
• Define Fundamental Differences in Communicating
• Identify Best Practices for Managing Conflict in Virtual Teams

4 – Managing the Performance of Virtual Teams
• Identify Virtual Performance Management Challenges
• Describe Best Practices for Performance Management in Virtual Teams
• Match Performance Management Needs of Team Members to Tools and Techniques for Managing Performance Virtually

5 – Coaching in a Virtual Environment
• Explain All the Components of the GROW Model of Coaching
• Use Key Skills for Listening and Questioning
• Effectively Use Tools and Techniques to Coach Virtually

6 – How to Facilitate Meetings and Influence Others
• Identify Pre-Meeting Tips and Best Practices
• Identify Meeting and Post-Meeting Tips and Best Practices
• Demonstrate Effective Meeting Facilitation Skills
• Describe Nine Influence Strategies and How to Apply Them in a Virtual Environment

7 – Putting It All Together—Case Studies, Problem Solving and Best Practices
• Identify Major Opportunities for Increasing the Effectiveness of Your Team
• Gain Insight into a Challenge You Are Having and What to Do About It
• Develop a Plan or Tool to Address Your Challenges


Marc God

John Robertson

Rajeev Aggarwal

Tamara Sanne-Hatch


“ It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany


“ Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany


“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President, Logic S.p.A., Italy


“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark



What time does the programme start and finish?
MCE programmes start at 9:00 and finish at 17:00. Lunch is a 1-hour break and there are two coffee breaks too. On the last day, the programme finishes at 16:30 as we know a lot of people have to catch planes and trains.

What should I wear (dress code) when participating in an MCE Programme?
Most participants wear Business Casual clothes. A formal business suit is not necessary.

Are there MCE approved/recommended hotels?
Yes, each programme has recommended hotels that have the best rates. We include details of these hotels in your registration pack.

Are meals included? I don’t eat certain food. Can I order special meals?
Lunch is provided every day and we always organize a buffet so you have a good choice of foods to cater for different needs.

Are there evening activities?
Your evenings are free, although there some exceptions (e.g. On the MCE Leadership Development Programme there is an activity on day 3)

Is there a free Wi-Fi?
For programmes at MCE in Brussels, there is free Wi-Fi throughout the building. For other locations, the services can vary, but in most locations we have organized free Wi-Fi.

What level of English do I need to take part in an MCE Programme?
MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and network with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.

Will I get a certificate at the end of the programme?
Yes, a certificate of attendance is provided to you upon successful completion of the programme.


Are MCE programmes certified by an official body/organization?
10 of MCE’s top selling programmes are approved by Project Management Institute and you can find more information on these programmes here.

What is the MCE approach to learning and development?
All of MCE’s Open Enrolment programmes are based on MCE’s FEEL-THINK-DO and 70-20-10 principles to enable effective learning transfer.

Who designs MCE programmes?
Our Portfolio team together with the core MCE Senior Associates design all of our programmes based on the ROPES model.

Are MCE’s Programmes practical?
MCE’s programmes are all designed to allow to practice what you have learnt. So you will have lots of time to practice, practice and practice.



Are VAT rates included in the price?
The price advertised in this page is VAT excluded and applicable to clients and companies legally based in the European Union.

All clients outside the European Union (EU), e.g. Middle East, Africa, Asia and America, are exempt from VAT rates. For them, the price advertised here is the final price to be paid.

  • One exception: Training Programmes in France. All clients (inside or outside the European Union) following training programmes in France are liable to 20% VAT rates in all cases.

When are VAT rates applicable to me?
In the case of clients and companies legally based in the European Union, VAT rates will be added to the price in the following cases:

  • If the client is a natural person (B2C) without a VAT number. 21% VAT applicable.
  • If the training programmes runs in France: 20% VAT applicable.
    • Also applicable to clients outside the European Union (EU)
    • Except when
      • The client is VAT-exempt
  • If the client is legally registered in Belgium (independent from where in Europe the training programme is followed): 21% VAT applicable.
    • Except when:
      • The client attend the training programme in France: 20% VAT applicable instead.
      • The client is VAT-exempt
    • If the client does not provide a corporate VAT number or does not have any VAT number: 21% VAT applicable (Only applicable to clients in the EU).

I don’t have approval from my finance team yet, can I make a tentative registration?
Yes, simply contact us and we will hold a place for you.

Is hotel accommodation included in the programme fee?
No, participants are expected to arrange their own accommodation and travel. The Programme fee covers the programme attendance, materials, lunches & refreshments.

Does MCE give discounts or grants for individual registrations?
MCE works mostly with companies and organizations and we can provide corporate deals for group bookings or preferred supplier deals. If you would like to discuss a corporate deal, we will be happy to talk to you.

Can I pay with my corporate credit card?
Yes, you can. We accept VISA, Mastercard and Amex.

Does MCE have corporate deals/frameworks available?
Yes, we have. Please contact us for more information.

Can I cancel or change my booking free-of-charge?
At MCE, we understand that business people have commitments and changes do happen. So you can cancel or change your registration up to 21 days before the programme starts without any fees or charges. After that date, you will need to pay full fees, but you are allowed to transfer once to a new programme date.


The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!


Leading OthersClassroom Programme

Dates & Locations

12 Aug – 13 Aug 24 (Barcelona)

02 Dec – 03 Dec 24 (London)


2 Day(s)


excl. VAT*

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