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MCE Week: Managing People & Essentials of Artificial Intelligence (AI)

Learn to motivate your team with emotional intelligence, delegate tasks, and manage conflicts. And learn about the opportunities, tools, risks and rewards of AI and implement an AI strategy in your organization.
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The Key Issues

This programme is designed to address some of today’s most pressing challenges for emerging leaders, empowering them with the confidence, skills, and knowledge needed to excel in a dynamic business environment. Participants will enhance their leadership and interpersonal skills, learning to manage teams effectively, communicate persuasively, and adapt their leadership style to diverse contexts. In an era of rapid digital transformation, they’ll also gain an actionable understanding of AI technologies and digital transformation, including strategies for embracing new tools, overcoming resistance, and ethically leveraging AI to meet business goals. Additionally, with an emphasis on ethical leadership, the program provides essential frameworks to navigate complex ethical considerations, aligning personal values with organizational objectives and setting high ethical standards.
 
By addressing these critical areas, this programme equips participants to lead with integrity, make informed decisions, and drive meaningful innovation in a technology-driven landscape.”
 

Motivation, delegation and giving feedback

Emotional intelligence

Ethical
leadership

Key Competences​

AI and Ethical decisions

Impact of AI on people

CVP
and AI

The Right Programme for You

You are an International manager whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals. you need to increase your knowledge and comfort zone around AI and recognize how the technology can be integrated into their organization.

  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Determine your own personal style profile and gain insights into the strengths and limitations of your profile.

Identify and build on the strengths of your team's culture.

Learn 6 tools and techniques to conduct both external and internal assessments.

Use the 5 stages of a classic strategic planning framework.​

Use SWOTs & critical success factors to make decisions.

Learn, Practice and Use

  • Motivate every member of your team—even if they are very different.
  • Resolve conflict more effectively in a wide variety of situations.
  • Get more done by using the best delegation techniques for each situation.
  • Turn difficult people and poor performers into team players.
  • Win the cooperation and trust from people in your organization.
  • Learn the difference between projects and operations.
  • Understand What AI is and how it’s already part of your work and personal life.
  • Increase your awareness of the future possibilities of generative AI.
  • Explore the potential impact of AI on your organization—both pro and con.
  • Increase your credibility with data-driven decisions and skill development plans.
  • Explore AI: The potential rewards, pitfalls and the crucial need for ethics and governance.
  • Craft a vision for the future and begin building your own AI Action Plan.

Programme Details

Managing People & Essentials of Artificial Intelligence (AI) is a highly interactive programme with exercises and role plays

Seventeen Programme Modules

  • How to get people to want to do what they’re supposed to do.
  • Specific challenges you face when motivating others.
  • Values and their impact on work life.
  • How values can have productive and nonproductive results.
  • Identify value conflicts in yourself and in others.
  • Determine your own personal style profile.
  • Gain insight into the strengths and limitations of your profile.
  • Use behavioural clues to determine others’ personal styles.
  • How to work more effectively with other personal profiles
  • Employee motivation factors and their impact on behaviours and work settings.
  • How to tailor your motivational efforts to individual employees and different situations.
  • Use active listening to gain information and understand employees’ perspectives.
  • Effectively apply positive and corrective feedback.
  • Use appropriate values alignment when dealing with difficult employees/
  • The dimensions of conflict resolution.
  • Identify your own preferred conflict-resolution styles for better conflict management.
  • Use different conflict resolution styles in different situations.
  • Different delegation styles: How and when to use them.
  • Determine the appropriate delegation style for employees and situations.
  • The impact of organizational culture and subculture and “cultural blinders”.
  • Explore the assumptions that impact your team’s thinking and actions.
  • Identify and build on the strengths of your team’s culture.
  • The components of emotional intelligence.
  • Gain an honest and accurate assessment of yourself.
  • Develop an improvement strategy.
  • Identify your group’s values.
  • Your vision for ethical leadership.
  • Develop a specific plan for applying what you’ve learned back on the job.
  • Identify people who can support your action plans.
  • Define Artificial Intelligence and Discuss Examples.
  • Recognize what’s underneath Chat GPT and how it works.
  • Understand AI Terminology including “Machine Learning”, “Predictive Modeling”, and Algorithms.
  • Articulate components of AI Solutions and Techniques We Use for Business Problems.
  • Explore Use Cases: Job Titles/Categories, Situations and Opportunities.
  • Recognize AI Trends and Emerging Applications and Capabilities
  • Explore Four Business Contexts and the Types of AI Solutions Used to Address Them.
  • Understand the Goals and Activities that are Included in Typical AI Adoption Journeys.
  • Recognize the People Side of AI Adoption and How Jobs May or Will Change.
  • Appreciate the Risks and Rewards of AI Adoption
  • Recognize the Business Environment and Conditions Required for AI Success.
  • Acknowledge the Essential Skills Needed to Participate in AI Initiatives.
  • Assess Your Skills and Identify Success Factors You Can Leverage When Adopting AI.
  • Consider Options for Filling Individual and Team AI Skill Gaps
  • Identify Business Problems That May Have an AI Solution.
  • Develop an Algorithm and Identify the Data Needed to Create an AI Solution.
  • Study Relatable Scenarios to Understand Customer Value Propositions in AI.
  • Identify What the User Experience (UX) Has to Do With AI.
  • Complete an AI Solution Design and Present the Business Case
  • Recognize AI Integration as a Change Initiatives: Aligning with Strategic Objectives.
  • Articulate the Crucial Need for Organizations to Establish AI Governance Oversight of AI.
  • Appreciate the Need for Humans to Test Solutions to Ensure They Work as Intended.
  • See the Broad Scope of AI Governance: Going Above and Beyond Existing Governance.
  • Understand Regulatory Agencies and the Law That’s Rapidly Addressing Guardrails on the Ethical and Legal Use of AI.
  • Choose What You Can Do, Whether Individual Contributor, Manager or Leader, to Get Started With AI.
  • Use The ENGAGE Framework for AI Adoption to Build a “Getting Started” Action Plan.
  • Share the Actions You Will Take First.
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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