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Training Programmes > Develop Your Skills > Leading Others >

The Virtual Trainer: Success Strategies for Facilitating Live Online Training

Prepare, develop and deliver highly engaging online learning experiences.

The Key Issues

The demand for live, online e-learning is rapidly increasing – but many trainers aren’t well equipped to meet its unique challenges. It’s no small task to juggle course content, speak and listen well, show visuals, respond to chat messages, avoid silences, poll participants and manage interruptions and technical problems. The unprepared can lose audience members in the first few minutes of a live online course, helpless to get them back.

Using your voice
& energy

Developing online learning

Adapting to technology

Key Competences

Creating engagement

Using
online tools

Creating
backup plans

The Right Programme for You

You are a trainer with 3-5 year’s experience. You now need to develop your facilitation techniques for an online environment. You want to learn how to develop and deliver effective and professional online learning.

Highlights

Learn and practice using real-world examples and role plays.

Manage the mix of time, distance, technology & culture.

Identify and understand the keys roles of the designer, developer, facilitator and producer.

Learn, Practice and Use

Apply best practices for creating and delivering highly effective, live online learning experiences
Plan and coordinate the crucial “before, during and after” action steps
Employ techniques to create and maintain learner engagement and retention
Use proven voice, energy and questioning techniques as powerful training resources
Capitalize on the best online learning opportunities and help ensure trouble-free sessions

Know what resources to provide learners to manage their learning environment
Choose delivery methods designed to close performance gaps
Practice presenting to a group
Analyze the components of successful course evaluations
Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

The Virtual Trainer: Success Strategies for Facilitating Live Online Training is a hands-on training programme, highly interactive with exercises and role plays.

Seven Programme Modules

1 | Introduction to the Challenges/Opportunities of Online Learning

Navigating the complexities of time, distance, technology and culture
Identifying key differences in training design, development, and delivery of face-to-face vs. live, online training
Learning vocal techniques that can increase participant engagement

2 | Designing for Learner Engagement

Clarifying the performance gaps the training is expected to fill
Matching technology to performance objectives and teaching methods
Highlighting best practices for designing live online learning
Identifying key roles and functions of the designer, developer, facilitator and producer
You work in small groups to further analyse the data and determine where to start the change process to help the company become more effective in meeting their strategic challenges

Expert faculty members act as consultants and guides throughout the process, answering questions and providing suggestions

3 | Developing for Learner Engagement

Recording your voice as facilitator and exploring the impact of pitch, pacing and volume
Connecting the training evaluation to course objectives and participant evaluation methods
Applying brain-based learning techniques to develop course materials
Evaluating engagement tools (polling, chats, online breakout groups and more)

4 | Preparing the Participants

Customizing pre-delivery checklists that address supervisor involvement, managing technology and the learning environment

5 | Delivering for Learner Engagement

Clarifying facilitator and producer roles
Navigating in the live facilitator environment
Using your voice, listening, asking questions, giving feedback, dealing with silence, building rapport, providing instructions and more

6 | Delivery/Facilitation of Online Learning

Pacing and managing your own energy
When/how to use breaks to re-energize yourself and the participants
Addressing background noise; dealing with cultural differences; managing disruptive participants and more
Identifying the types of situations that can go wrong during a live online delivery
Creating backup plans for when things go wrong (and they will)
Selecting the appropriate recovery/backup tips for some common situations ( e.g., participants didn’t receive materials, can’t access or provide audio, can’t view videos, get disconnected)

7 | After the Learning Experience

Providing post-training learning materials to participants and/or their managers (print, social media, mobile learning)
Highlighting best practices for constructing and distributing the course evaluation, receiving and analyzing data

Faculty

Bettina
Hausmann

Upcoming Programmes

Choose your preferred learning solution

days

SEE DATES

This programme is available
as an In-Company solution
for your teams.

Contact Us

Get in touch with the MCE team to learn more about implementing this programme for your team.

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SEE DATES
CONTACT US

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Get in touch with the MCE team to learn more about implementing this programme for your team.

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Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President,
Logic S.p.A., Italy

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

Other MCE Recommended Programmes

Giving Great
Virtual
Presentations

SEE MORE
SEE MORE

Leading
Virtual
Teams

SEE MORE
SEE MORE

Coaching from a Distance: Developing Your Team When You Can’t Be Face to Face

SEE MORE
SEE MORE

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Develop Your Skills

Your Seniority

Your Industry

MCE Near You

Discover More

Develop Your Skills

Your Seniority

Your Industry

MCE Near You

Discover More

The Virtual Trainer: Success Strategies for Facilitating Live Online Training

The Key Issues

Using your voice & energy

Developing online learning

Adapting to technology

Key Competences​

Creating engagement

Using online tools

Creating backup plans

The Right Programme for You

Highlights

Manage the mix of time, distance, technology & culture.

Identify and understand the keys roles of the designer, developer, facilitator and producer.

Learn, Practice and Use

Programme Details

Seven Programme Modules

Faculty

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

BettinaHausmann

Upcoming Programmes

Contact Us

Contact Us

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Testimonials

"“It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

“Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

“Very interesting topics, international and multicultural environment. Very professional coach.”

“The subjects covered were extremely relevant and gave input to my personal development.”

Other MCE Recommended Programmes

The MCE Team is ready to answer your questions

GET IN TOUCH

SUSCRIBE TO MCE NEWS

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Using your voice
& energy

Key Competences

Using
online tools

Creating
backup plans

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

Bettina
Hausmann

The MCE Team is ready to
answer your questions