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Key Management Skills: For Government and Public Organizations

Deliver More, Achieve Faster: Practical Tools for Government Managers.

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The Key Issues

Feeling misunderstood, overwhelmed by deadlines, or limited by traditional approaches to problem-solving? As a government manager, you face constant challenges in communication, collaboration, time management, and creative solutions. This programme tackles these head-ons, equipping you with the skills to communicate clearly, facilitate focused meetings, build strong relationships with colleagues and clients, prioritize tasks effectively, think creatively to solve complex challenges, write concise reports, and deliver impactful presentations. By addressing these key issues, this programme empowers you to become a more effective leader in today’s demanding public sector.

Communication
Skills

Interpersonal
Skills

Organization and Time Management

Key Competences​

Problem-Solving Abilities

Meeting Facilitation

Presentation Skills

Reporting

The Right Programme for You

You are a government manager at all levels or aspiring to progress in your career to a managerial position.

  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Interactive Role-Playing Activities: Engage in practical scenarios to apply learning in real-world contexts.

Group Discussions: Collaborate with peers to explore challenges and share insights.

Practical Tools and Techniques: Equip yourself with immediately applicable skills to enhance managerial efficiency.

Learn, Practice and Use

  • Learn effective communication and conflict resolution skills to enhance collaboration
  • Develop advanced time management and organizational techniques for increased productivity
  • Master problem-solving approaches to tackle complex challenges
  • Conduct meetings that achieve clear objectives and maintain engagement
  • Deliver impactful presentations that influence decision-making
  • Craft reports that are clear, concise, and informative for diverse audiences
  • Sharpen interpersonal skills for effective team collaboration and customer service
  • Apply practical tools and techniques immediately to improve managerial efficiency

Programme Details

Key Management Skills: For Government and Public Organizations programme provides government managers at all levels with practical tools and techniques to enhance efficiency, accuracy, and productivity in their daily responsibilities. Through interactive sessions, role-playing activities, and group discussions, participants will:

  • Develop Exceptional Communication Skills: Enhance clarity in written and verbal communication, practice active listening, and learn conflict resolution strategies.
  • Sharpen Interpersonal Skills: Improve team collaboration, elevate customer service interactions, master delegation techniques, and refine prioritization skills.
  • Master Organization and Time Management: Acquire advanced time management techniques and enhance organizational skills.
  • Discover Innovative Problem-Solving Approaches: Develop skills to tackle difficult situations with creativity and confidence.
  • Conduct Effective Meetings: Learn techniques for conducting meetings that achieve clear objectives and maintain participant engagement.
  • Proficiency in Delivering Presentations: Acquire skills to deliver impactful presentations that effectively communicate findings and recommendations.
  • Craft Effective Reports: Learn best practices for crafting clear, concise, and informative reports tailored to diverse audiences.

Seven Programme Modules

  • Communicate clearly and confidently
    Resolve conflicts constructively for a more collaborative team environment.
  • Develop strong relationships with colleagues and clients.
  • Collaborate effectively and deliver exceptional public sector service.
  • Master practical tools to prioritize tasks and manage time effectively
  • Organize your workload to achieve maximum productivity.
  • Think creatively to generate innovative solutions to complex challenges
  • Go beyond traditional approaches in problem solving for impactful results.
  • Guide meetings toward clear communication and engagement
  • Ensure efficient discussions and achieve desired outcomes.
  • Deliver clear, concise, and persuasive presentations
  • Captivate your audience using the latest tools and techniques.
  • Communicate complex information in a concise and well-organized format
  • Deliver key messages effectively to stakeholders through powerful reports.
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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