Develop the key skills you need to manage conflict and keep your team focused on the real results.
Conflict in business is all too familiar – particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether.
You have been faced with conflict in your Senior Managers team, department or organization and you need to develop the right skills to manage it effectively and postively.
Learn key models to manage conflict in business including:
- The “Model to Disagree” (to turn conflict into )
- The P.U.R.R model (for understanding).
- The 5-step approach (to map conflicts).
Essentials of Conflict Management is a 2-day or 4 live online sessions hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.
Choose your preferred learning solution
Get in touch with the MCE team to learn more about implementing this programme for your team.
Get in touch with the MCE team to learn more about implementing this programme for your team.
Alessandro Foresio, Vice President,
Logic S.p.A., Italy
Alessandro Foresio, Vice President,
Logic S.p.A., Italy
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