Management & Analytical Skills

Get the key skills you need to manage and motivate your team, and to delegate and to become a great all-round manager. You will also quickly synthesize qualitative data, analyse the impact, and make informed decisions.

Module 1 (2 Days)
Essentials of Management

Key Competencies

  • Becoming a great manager
  • Delegation strategies
  • Coaching skills
  • Communication skills
  • Motivating your team
  • Performance management

Learn, Practice and Use

  • Understand your management roles and responsibilities
  • Improve communication with your team & set expectations for you and your direct reports
  • Adapt your management style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance
  • Recognize different types of work conversations
  • Define the goals of performance management
  • Understanding and using the conversational triangle in your management role
  • Practice delegation discussion in role plays
  • Share your knowledge and challenges with your peers and MCE’s highly experienced faculty



Full Module details

Defining Your Role as a Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management

Module 3: Communication: Conducting Effective Work Conversations

  • Describe the importance of communication to effective management.
  • Recognizing the qualities of effective communication.
  • Understanding the process of communication and the barriers that can derail it.
  • Recognizing different types of work conversations.
  • Identifying the two key conversation skills.
  • Understanding and utilizing the conversational triangle

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviours in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Utilizing managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Identify the importance of, and the barriers to, effective delegation
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Identifying the phases of effective delegation
  • Practicing delegation discussion

Module 2 (3 Days)
Developing your Analytical Skills

Key Competencies

  •  Analytical thinking
  • Making decisions using data
  • Creating short presentations
  • Organizing, collecting and evaluating data
  • Making recommendations

Learn, Practice and Use

  • Identify relevant information
  • Research and organize data from multiple sources in the right formats
  • Categorize data for analysis before starting
  • Make difficult decisions involving qualitative data
  • Perform analysis from multiple perspectives
  • Recognize patterns and determine what they mean for your business
  • Evaluate the evidence to identify the best opportunity or most rational solution
  • Communicate findings and recommendations clearly in a brief presentation
  • Presenting conclusions graphically Use 2×2 grids and SWOT analyses to evaluate ideas and analyse strategies
  • Share your knowledge and challenges with your peers and MCE’s highly experienced faculty

Full Module details

Analytical Skills and Data Analysis
• Identifying core analytical skills
• Exploring the challenges of collecting, evaluating, and presenting information
• Describing the steps in the analytical process: plan, analyse, conclude

The Planning Phase
• Defining the purpose of the analysis
• Improving your analytical skills by clarifying relevant issues: Why? Who? What are the options, benefits, and risks?
• Identifying issues that are essential for comprehensive understanding
• Deciding on an approach for an analysis project
• Creating a data collection plan for obtaining information

The Analysis Phase
• Organising, collecting, and evaluating data via graphic tools
• Performing affinity grouping to aggregate unstructured data into categories
• Using a 2×2 grid and SWOT analysis to evaluate ideas and analyse strategies
• Determining risks and performing cost-benefit analysis
• Evaluating data and addressing information gaps

The Conclusion and Reporting Process
• Understanding the characteristics of valid conclusions
• Getting from conclusions to recommendations
• Presenting conclusions graphically

Telling Your Story
• Utilizing tools, tips, and techniques to present your story to multiple audiences
• Creating and delivering a brief presentation that inspires and persuades

Dates & Locations

26 Feb- 29 Feb (Frankfurt)
27 May – 30 May (Barcelona) 
12 Aug – 15 Aug (Prague)
8 Oct – 9 Oct (Dubai)


5 Day(s)



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