Managing People in an International Environment

Managing People in an International Environment
November 19th, 2024

Overview

Learn more

Multicultural teams add great value to organizations, but they need great managers to make the most of everyone's talents

Highlights:
• Take the DISC© online self assessment to understand your current and preferred management styles
• This programme uses lots of group work and team building exercises to help you learn and practice effectively with peers

Key Competencies:
• Setting team objectives
• Performance management
• Delegation & motivation
• Coaching techniques
• People management skills
• Onboarding and retention

The Right Programme for you

You are a manager in an international organization or company with 3+ years’ experience. You manage a multicultural team and want to make the most of everyone's experience and talents.

Typical Participants:
• Managers
 

Learn, Practice and Use

• Build a high performance international team
• Adapt your management style to the cultural diversity of your team
• Recognize the positive benefits for your organization of different cultures
• Use effective delegation techniques to adjust to cultural differences
• Set goals in an international environment and make sure all your team members are aligned around the overall goal of your team
• Conduct effective performance reviews taking backgrounds into consideration
• Understand coaching processes and use new techniques to coach people in your team
• Learn about current workplace trends Interview new international candidates for your organization
• Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Modules

What will you learn and practice?

Managing People in an International Environment is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

This programme is delivered in a blended format: including pre-work activities, interaction and post-training action planning.

4 Programme Modules:

Pre-WorkIncludes 1 online assessment (DISC) and some self-study including reading and videos.

1 – You as a People Manager  
• Expectations from your senior management and from your own team 
• Workplace Trends – what is happening in companies today?
• Emotional Intelligence – what is it? How does it effect your role? 
• Context of your Job: strategic goals and priorities 
• Teams Diversity: personal styles, cultural differences, generation differences and organizational culture 
• Evening Assignment: you will have some work to do in the evening. 

2 –  Building a High Performance Team   
• Attracting the Best Talent 
• Competencies (knowledge, skills, behaviour) and how can you manage them. 
• Interviewing new candidates.
• On-boarding and inductions for new employees and team members. 
• Team Development – building a high performance team.
• Daily Performance: delegation, feedback and poor performance management 
• Team Building Exercise 

3 –  Managing Performance 
• The Annual Performance Management Process 
• Objective Setting for you and your team. 
• Performance Reviews 
• Strengths vs. Weaknesses: “What Great Managers Do” 
• Motivation – What motivates people?
• Coaching – The best practice for coaching.
• Evening assignment: The Learning Styles Assessment 

4 – Developing and Retaining Your Team 
• Development Planning and Learning Styles 
• Retention and Career Planning 
• Stress Management 
• Peer Feedback Exercise 
• Key Learning Points and action planning  

Note:
The course content will include the following assessments: 
• DISC online self-assessment 
• Learning Styles assessment (based on Honey & Mumford’s 4 learning styles)

Post-Training Activities:
Following this course, participants will need to: 
• Create a personal action plan of 3 learning points to implement when they are back at work. 

Associates

Christian Dekoninck

Pascal Gand

Stephane de Mahieu

Rajeev Aggarwal

Nadia Rao

Hanna Summanen

Damien Jelsch

Alexander Teixeira de Mattos

Krzysztof Kalata

Marianna Sidiropoulou

Filip Staelens

Florin Vladica

Joshua Zammit

Testimonials

“ It is a perfect possibility to connect with people from different industries, who are dealing with the same issues.”

Agata Kulik, Product Manager Special Salts, Jungbunzlauer Ladenburg GmbH, Germany

 

“ Facilitator, content, tools, methods, room were very good and fitted to the participants and their needs.”

Andreas Armenat, Head of Production, GO Generics & Standard Solutions, Fresenius Kabi AG, Germany

 

“Very interesting topics, international and multicultural environment. Very professional coach.”

Alessandro Foresio, Vice President, Logic S.p.A., Italy

 

“The subjects covered were extremely relevant and gave input to my personal development.”

Rosa Karen Schmidt, Senior VP-Assistant, Novo Nordisk, Denmark

FAQ

ABOUT MCE’s OPEN ENROLMENT PROGRAMMES

What time does the programme start and finish?
MCE programmes start at 9:00 and finish at 17:00. Lunch is a 1-hour break and there are two coffee breaks too. On the last day, the programme finishes at 16:30 as we know a lot of people have to catch planes and trains.

What should I wear (dress code) when participating in an MCE Programme?
Most participants wear Business Casual clothes. A formal business suit is not necessary.

Are there MCE approved/recommended hotels?
Yes, each programme has recommended hotels that have the best rates. We include details of these hotels in your registration pack.

Are meals included? I don’t eat certain food. Can I order special meals?
Lunch is provided every day and we always organize a buffet so you have a good choice of foods to cater for different needs.

Are there evening activities?
Your evenings are free, although there some exceptions (e.g. On the MCE Leadership Development Programme there is an activity on day 3)

Is there a free Wi-Fi?
For programmes at MCE in Brussels, there is free Wi-Fi throughout the building. For other locations, the services can vary, but in most locations we have organized free Wi-Fi.

What level of English do I need to take part in an MCE Programme?
MCE’s participants come from over 90 different countries but all of our open enrolment programmes are run in English. You need to have a good working knowledge of English to be able to fully participate in the programme and network with other participants. If you have difficulty understanding these questions, the programme might be difficult for you too.

Will I get a certificate at the end of the programme?
Yes, a certificate of attendance is provided to you upon successful completion of the programme.


CONTENT OF MCE’S OPEN ENROLMENT PROGRAMMES

Are MCE programmes certified by an official body/organization?
10 of MCE’s top selling programmes are approved by Project Management Institute and you can find more information on these programmes here.

What is the MCE approach to learning and development?
All of MCE’s Open Enrolment programmes are based on MCE’s FEEL-THINK-DO and 70-20-10 principles to enable effective learning transfer.

Who designs MCE programmes?
Our Portfolio team together with the core MCE Senior Associates design all of our programmes based on the ROPES model.

Are MCE’s Programmes practical?
MCE’s programmes are all designed to allow to practice what you have learnt. So you will have lots of time to practice, practice and practice.

 

REGISTRATIONS, PAYMENTS AND FEES

Are VAT rates included in the price?
The price advertised in this page is VAT excluded and applicable to clients and companies legally based in the European Union.

All clients outside the European Union (EU), e.g. Middle East, Africa, Asia and America, are exempt from VAT rates. For them, the price advertised here is the final price to be paid.

  • One exception: Training Programmes in France. All clients (inside or outside the European Union) following training programmes in France are liable to 20% VAT rates in all cases.

When are VAT rates applicable to me?
In the case of clients and companies legally based in the European Union, VAT rates will be added to the price in the following cases:

  • If the client is a natural person (B2C) without a VAT number. 21% VAT applicable.
  • If the training programmes runs in France: 20% VAT applicable.
    • Also applicable to clients outside the European Union (EU)
    • Except when
      • The client is VAT-exempt
  • If the client is legally registered in Belgium (independent from where in Europe the training programme is followed): 21% VAT applicable.
    • Except when:
      • The client attend the training programme in France: 20% VAT applicable instead.
      • The client is VAT-exempt
    • If the client does not provide a corporate VAT number or does not have any VAT number: 21% VAT applicable (Only applicable to clients in the EU).

I don’t have approval from my finance team yet, can I make a tentative registration?
Yes, simply contact us and we will hold a place for you.

Is hotel accommodation included in the programme fee?
No, participants are expected to arrange their own accommodation and travel. The Programme fee covers the programme attendance, materials, lunches & refreshments.

Does MCE give discounts or grants for individual registrations?
MCE works mostly with companies and organizations and we can provide corporate deals for group bookings or preferred supplier deals. If you would like to discuss a corporate deal, we will be happy to talk to you.

Can I pay with my corporate credit card?
Yes, you can. We accept VISA, Mastercard and Amex.

Does MCE have corporate deals/frameworks available?
Yes, we have. Please contact us for more information.

Can I cancel or change my booking free-of-charge?
At MCE, we understand that business people have commitments and changes do happen. So you can cancel or change your registration up to 21 days before the programme starts without any fees or charges. After that date, you will need to pay full fees, but you are allowed to transfer once to a new programme date.

 

The MCE Team is ready to answer any questions you have. Please contact us by phone, email, contact form or even website chat. We would be happy to talk to you!

http://phone+3225432120

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Dates & Locations

20 Jan – 23 Jan 25 (Vienna)

10 Feb – 13 Feb 25 (Brussels)

14 Apr – 17 Apr 25 (Amsterdam)

02 Jun – 05 Jun 25 (London)

28 Jul – 31 Jul 25 (Barcelona)

06 Oct – 09 Oct 25 (Amsterdam)

01 Dec – 04 Dec 25 (London)

Duration

4 Day(s)

Price

€4295
excl. VAT*

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