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Managing People in an International Environment

Multicultural teams add great value to organizations, but they need great managers to make the most of everyone’s talents.

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The Key Issues

You are working in an international company and your team has difficult cultures, backgrounds, experiences and ways of working. As a manager, what is the best way to motivate your international team and get the strategy implemented? What should you do to make sure the team works well together?

Setting team objectives

Performance management

Delegation & motivation

Key Competences​

Coaching techniques

People management skills

Onboarding and retention

The Right Programme for You

You are a manager in an international organization or company with 3+ years’ experience. You manage a multicultural team and want to make the most of everyone’s experience and talents.
  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Take the DISC© online self assessment to understand your current and preferred management styles.

This programme uses lots of group work and team building exercises to help you learn and practice effectively with peers.

Learn how to do performance reviews in a multicultural environment.

Learn, Practice and Use

  • Build a high performance international team
  • Adapt your management style to the cultural diversity of your team
  • Recognize the positive benefits for your organization of different cultures
  • Use effective delegation techniques to adjust to cultural differences
  • Set goals in an international environment and make sure all your team members are aligned around the overall goal of your team
  • Conduct effective performance reviews taking backgrounds into consideration
  • Understand coaching processes and use new techniques to coach people in your team
  • Learn about current workplace trends Interview new international candidates for your organization
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Managing People in an International Environment is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.
This programme is delivered in a blended format: including pre-work activities, interaction and post-training action planning.

Pre-Work: Includes 1 online assessment (DISC) and some self-study including reading and videos.

Note:
The course content will include the following assessments:

  • DISC online self-assessment
  • Learning Styles assessment (based on Honey & Mumford’s 4 learning styles)

Post-Training Activities:
Following this course, participants will need to:

  • Create a personal action plan of 3 learning points to implement when they are back at work. 

 

Four Programme Modules

  • Expectations from your senior management and from your own team
  • Workplace trends – what is happening in companies today?
  • Emotional intelligence – what is it? How does it effect your role?
  • Context of your Job: strategic goals and priorities
  • Teams diversity: personal styles, cultural differences, generation differences and organizational culture
  • Evening assignment: you will have some work to do in the evening.
  • Attracting the best talent
  • Competencies (knowledge, skills, behaviour) and how can you manage them.
  • Interviewing new candidates.
  • On-boarding and inductions for new employees and team members.
  • Team development – building a high performance team.
  • Daily performance: delegation, feedback and poor performance management
  • Team building exercise
  • The annual performance management process
  • Objective setting for you and your team.
  • Performance reviews
  • Strengths vs. weaknesses: “what great mnagers do”
  • Motivation – What motivates people?
  • Coaching – the best practice for coaching.
  • Evening assignment: the learning styles assessment
  • Development planning and learning styles
  • Retention and career planning
  • Stress management
  • Peer feedback exercise
  • Key learning points and action planning
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

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