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The IMPACT Model

Organization Development Plan

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Model Structure

I

Identify

Organization Challenges and Desired Objectives

M

Map

Needs and Gaps to Achieve Desired Objectives

P

Partner

With Client in the Design of the Solution

A

Agree

With Stakeholders and Internal Clients

C

Create

Solution based on AMA’s Learning Architecture

T

Transformation

Progress, Measure and Sustain

Identify

  • Define the desired outcomes Organization scan interviews
  • Define success and how it will be measured

Map

  • Gather data on organization and individual needs
  • Diagnostic tools, assessments,  instruments
  • Map the needs and gaps based on data
  • Prioritize the critical core competencies and behaviors
  • Define the critical success factors
  • Methodology to hire against desired competencies

Partner

  • Partner with client to develop a transformation strategy and design the solution

Agree

  • Communication plan to present strategy and design to stakeholders, adjust and gain approval and commitment
  • Communication plan to gain commitment and engagement from participants and their leaders at roll-out

Create

  • Create the transformation journey, pilot, measure, adjust, roll-out
  • Instructional design, learning modalities
  • Assessments, diagnostics, instruments, tools
  • Technology components Case studies, real life projects
  • Coaching, mentoring Evaluation, reinforcement

Transformation

  • Monitor progress and adjust as necessary
  • Measure results at each stage
  • Ensure sustainability of the programme through timely feedback and engagement of stakeholders

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