Get the key skills you need to manage and motivate, to delegate and to become a great all-round manager. And learn how to build a solid foundation of project management knowledge, techniques and tools and boost your career.
Module 1 (2 Days)
Essentials of Management
Key Competencies
- Becoming a great manager
- Delegation strategies
- Coaching skills
- Communication skills
- Motivating your team
- Performance management
Learn, Practice and Use
- Understand your management roles and responsibilities
- Improve communication with your team & set expectations for you and your direct reports
- Adapt your management style to meet the needs of individual team members
- Communicate organizational goals that get results
- Apply delegation strategies to increase productivity and motivation
- Use effective coaching techniques to maximize your team’s performance
- Recognize different types of work conversations
- Define the goals of performance management
- Understanding and using the conversational triangle in your management role
- Practice delegation discussion in role plays
Full Module details
Defining Your Role as a Manager
- Discovering the qualities and abilities required for effective management
- Identifying the roles and responsibilities managers perform
- Exploring the contextual issues and challenges that new managers face today
Continuous Performance Management
- Defining the goal of performance management
- Identifying the process and challenges
- Practicing the skills of performance management
Communication: Conducting Effective Work Conversations
- Describe the importance of communication to effective management.
- Recognizing the qualities of effective communication.
- Understanding the process of communication and the barriers that can derail it.
- Recognizing different types of work conversations.
- Identifying the two key conversation skills.
- Understanding and utilizing the conversational triangle
Coaching for Performance
- Identifying the importance of and requirements for coaching
- Learning the micro-skills of effective coaching
- Confronting problem behaviours in a tactful manner
- Using the AMA Guide to manage a coaching discussion
- Differentiating between coaching and disciplining
Building a Motivational Climate
- Recognizing the manager’s role in employee motivation
- Exploring important elements of the motivational process
- Utilizing managerial practices for building a motivational climate
Delegating for Growth and Development
- Describing the types of delegation that managers can engage in
- Identify the importance of, and the barriers to, effective delegation
- Assessing your current delegation practices and their challenges
- Recognizing what can and can’t be delegated
- Identifying the phases of effective delegation
- Practicing delegation discussion
Module 2 (3 Days)
Project Management Skills
Key Competencies
- Project management skills
- Managing the workloads
- Change management
- Using key PM tools
- Managing resources & costs
- Risk management
Learn, Practice and Use
- Ensure that your projects are set up for success from the start
- Learn the basics for effectively gathering and documenting requirements
- Understand the role of the project manager, business analyst, and others in managing projects
- Develop an integrated project plan including realistic scope, schedules, budgets, and risks—and turn that plan into successful action
- Learn how to effectively track and report on project progress
- Gain the respect of your project team and build credibility with top management
- Create a project communications plan
- Identify the elements of administrative and contractual project closure procedures
- Schedule the workloads for all the project team members
- Share your knowledge and challenges with your peers and MCE’s highly experienced faculty
Full Module details
The Project Management Framework
- Define the Basic Project Management Framework
- Describe Key Project Management Terminology
- Explain the Triple Constraints (Project Triangle)
- Differentiate Between Operations and Projects
- Describe Project Management in a Business Context
Initiate the Project
- Describe How Projects Are Initiated
- Describe the Difference Between Project Requirements and Product Requirements
- Describe the Purpose and Content of the Project Charter
- Describe the Purpose and Content of the Product Requirements Document
- Use the SMART Model When Writing Requirements
- Identify Information-Gathering Techniques
Identify the Work
- Discuss the Purpose of a Kick-Off Meeting
- Develop a Work Breakdown Structure (WBS)
Estimate the Work
- Discuss Guidelines for Making Better Estimates
- Explain the Use of Three-Point Estimates
Schedule the Work
- Describe Task Dependencies
- Identify the Sequence of Tasks via Precedence Diagramming
- Develop the Project Schedule
Create the Budget
- Determine the Personnel Costs Needed for the Success of the Project
- Determine the Expense Costs Needed for the Success of the Project
- Differentiate Between Bottom-Up and Top-Down Cost Budget Planning, and State Which Is More Appropriate for Different Situations
Complete the Plan
- Create the Project Communications Plan
- Describe the Project Risk Management Processes
- Describe the Purpose of the Project Procurement Plan
- Discuss the Purpose of Reserves
Execute the Plan
- Create a Project Status Report
- Describe the Key Elements Required to Determine Project Health
- Describe How to Run an Effective Project Status Meeting
- Describe the Change Management Process
Close the Project
- Identify the Elements of Both Administrative and Contractual Project Closure Procedures
- Describe the DifferentWays That Projects Can Be Terminated
- Explain the Importance of a Repository and Lessons Learned
Dates & Locations
19 Jun – 23 Jun (Amsterdam)
3 Jul – 7 Jul (London)
31 Jul – 4 Aug (Barcelona)
27 Nov – 1 Dec (Barcelona)
4 Dec – 8 Dec (London)
Duration
5 Day(s)
Price
€3995
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