Communication Skills

In this MCE Hub, you will find lots of information about your communication skills needs.  This hub is updated frequently so please bookmark the page to visit again.

MCE organizes open training programmes in many formats in the EMEA region. This includes: Face-to-Face, Live Online, Live Online Express and OnDemand Courses. All of MCE’s programme can also be run specifically for your company as off-the-shelf programmes or as part of customized InCompany solutions.

So use the tabs above to find out more information on all of the programmes, articles, free info sessions and more.

Communicating Skills

Communicating with tact & key techniques

Conflict Management

Interacting with Senior Management

Key competencies covered: communicating with diplomacy and tact, presenting to senior management, managing conflict, confidence, targeting your messages to different audiences and more.

Learn, practice and use key communication skills

To do this, MCE recommends the following programmes in each respective growth area. They are interactive, practical and business focussed programmes that are available live online and in-person (face-to-face) across Europe and the Middle East.

Communication Skills

Communicating Up, Down & Across the Organization

It focuses on targeting your messages to your audience, framing the message, solving workplace communication issues, confidence, motivation and influence.

Ideal for: all business professionals who want to be a strong, passionate and effective communicator who can speak to a variety of audiences across organizational boundaries.

 

How to Flex Your Communication Style

Become a better communicator and gain commitment from others, you need to understand your own style first—and then how to flex it. Discover your own preferred style and evaluate the opportunities and challenges of that style in working with others.

Ideal for: All business professionals who want to improve communication skills.

Improve your communication style in just 2.5 hours without leaving your desk.

Conflict Management

Responding to Conflict

It focuses on interpersonal effectiveness, mapping conflict using a 5-step approach, conflict awareness, conflict strategies, trust, dealing with difficult behaviours and more.

Ideal for: all business professionals who want to learn how to expand their conflict management skills, understand emotions and behaviours when addressing conflict, and find productive ways to manage conflict.

Communicating with Tact & Key Techniques

How to Communicate with Diplomacy, Tact and Credibility:

It focuses on managing the impact of your communication, develop listening skills, explore different communication styles, manage stress in communicating, apply diplomacy and tact to be a credible and effective communicator and more.

Ideal for: all business professionals who need to be able to communicate in a tactful and diplomatic way.

Powerful Communication Techniques

Learn how to engage in clear, two-way communication to convey information…ideas…and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.

Ideal for: All business professionals who want to improve communication skills.

Improve your communication style in just 2.5 hours without leaving your desk.

Communicating to Senior Executives

Communicating to your Senior Management and Key Stakeholders

It focuses on the best practice of presenting and talk to senior executives in your organization. Key topics include: presenting ideas persuasively, strategic direction and what it means for your communication, effective listening, non-verbal communication and more.

Ideal for: all managers who need to communicate projects, plans or strategies to senior executives and other key stakeholders.

 

OnDemand Courses – Self Paced Learning

AMA OnDemand Courses: Improve your management skills at your own pace with these self learning programmes.

  • 24/7/365 training with any Internet-connected device
  • Self-paced, convenient, high-quality and consistent learning
  • Learners eligible for CEU credits after completion of a course
  • Fully scalable—train individuals, teams or an entire organization
  • Access for a full year allows you to boost your skills at your leisure
  • Cost-effective, time saving and no travel necessary
  • Courses last from 240 – 360 minutes of online learning

Pricing:

  • One Course: €225 (for one year)
  • The full OnDemand Library (20+ courses): €450 (for one year)

 

FAQs

What are the training timings and are there any breaks during the day?

All MCE training programmes are scheduled from 9:00am to 5:00pm each day. There is a lunch break at 12:30pm of 1 hour and coffee breaks.

You can plan to finish each day at 5:00pm (except for the last day of the training, that you will finish at 16.00)

Who will be delivering the training programme? Are they experts?

Yes, all MCE Facilitators are experienced business people with more than 15 years corporate experience. They are experts and understand your business issues.

Do you provide any visa support?

Yes, MCE will provide you with a Visa Letter to support your application to the Embassy. You will be able to download your visa application letter on the MyMCE platform

Will I receive a Certificate after attending the programme?

Yes you will receive an MCE Certificate if you have attended all the days on the programme. If you miss some of the classes, you will not be eligible for the Certificate.

Is lunch included?

Yes lunch is included each day. Depending on the training venue,  there will be a buffet or 3-course meal. There are various choices available and there is always a Halal option available. If you have special dietary requirements please let us know in advance (e.g. dairy intolerance etc.)

Check out our October programmes calendar. See you soon.

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