The way people work has changed overnight. Ready or not, we’ve been catapulted into a virtual world, and many companies won’t go back to the old ways.
Leaders who are adjusting to a remote workplace still need to achieve their business outcomes, and they have to do so while ensuring that their workforce remains engaged, productive and accountable.
For companies to stay on top, they will need to get their managers trained quickly. Different competencies are needed for these new types of leadership roles, and your managers can benefit by learning a group of skills just for this situation.
Four key skills in particular can be beneficial to remote managers and leaders, says Dorothy Deming, Director of Education Content & Operations for American Management Association (AMA). They are:
- Managing through chaos
- Coaching remotely
- Communicating at all levels
- Using analytical skills
“All of these skills are vital right now and essential for leaders to develop,” Deming says.
AMA has refined and curated our most pertinent online learning to support remote work and leadership, so that organizations can gain an advantage in this quickly changing business atmosphere. “This curation of AMA’s knowledge-based remote leadership content is imperative for leading in this world at the moment and excelling in the ‘new normal,’” she says.
Deming explains that the curated curriculum, designed to achieve organizational goals while navigating these disruptive times, covers:
Managing Chaos: These management competencies include adapting to chaos, problem-solving, planning daily work, and communication skills.
Coaching from a Distance: This set of skills includes how to use virtual one-on-one coaching to help your employee be more effective; how to build loyalty, trust and connection through emotional intelligence; and how to coach your whole team.
Communicating Up, Down and Across the Organization: These skills include targeting a message to a particular situation, analyzing the audience they are targeting, framing messages, motivating with better communication, and making compelling and persuasive business presentations.
Developing Your Analytical Skills: These skills, which are core to virtual management, cover the basics of analytical skills for business professionals, as well as how to plan, analyze, and present your findings.
The programs are live, interactive, and accessible from any remote device. Users engage in real-time online interaction with the instructor and fellow attendees for true experiential learning, Deming says. There are also several “bite-sized” self-paced lessons that only require 15–90 minutes to complete, included in the collection, that learners can access as just-in-time learning resources for sustainment and reinforcement, she adds.
Having a curated collection of content lets you avoid having to find the most relevant courses for your managers. This selection of courses lets organizations build essential skills in the areas needed for leading remotely.
“Our virtual learning is built in convenient time blocks and allows learners to apply their learning back on the job immediately,” Deming says. “This curation covers areas in both soft and hard skills and helps leaders develop the ultimate toolkit they need to successfully navigate this disruptive time.”